Smarter Planet projects don’t have to be complex and expensive. They’re well within the capabilities of mid-sized companies. Consider the story of the Dragon Hotel, in Hangzhou, China. General Manager Eric Du decided to give the hotel a complete makeover, and he saw that technology could help the Dragon stand out by providing a superior experience for guests. Working with IBM, he set out to make the Dragon the most technically-sophisticated hotel in the world. This mini-documentary video explains how he went about it.