Oil spills, automobile recalls, financial meltdowns. It’s no secret that industry is being challenged like never before in the current, volatile economic environment.
Industry leaders need to innovate to seek new sources of growth and drive insights from information to make better, faster, and smarter decisions.
Beginning today in Barcelona, IBM is convening 1000 clients, business partners and industry experts for the Smarter Industries Symposium to discuss the ways in which different industries are leveraging technology and innovative management to become “smarter.”
We’ll be providing a number of means to stay connected to the themes, ideas and insights from the event over the course of the next few days. You can follow live tweets via the #IBMSYM hashtag, and blog posts here culling the most salient insights from the event.
What role has IBM played in the evolution of industries? Some history-making highlights:
IBM developed the SABRE reservation system for American Airlines – the industry’s first system to work over phone lines in “real time” to handle seat inventory and passenger records from terminals in more than 50 cities. Today, more than 70% of travel arrangements are made online. IBM is now helping cities worldwide to address transportation challenges. For example, Singapore’s Land Transport Authority, with IBM, developed a new fare processing system that allows any Smart Card compliant with Singapore’s standard to be used in public transport – one of the busiest in the world.
When IBM built the heart-lung machine that was used in the world’s first successful human open-heart surgery, it started a precedent of healthcare innovation that continues today. Working with the University of Ontario Institute of Technology, IBM is helping save the lives of critically ill, premature babies using advanced stream computing software that can detect even the most subtle changes in the tiniest patients.
In the 1970s IBM introduced technology using holographic scanners to read Universal Product Code (UPC) stripes on merchandise, originally intended to speed shoppers through the supermarket check-out. The current generation of this technology is being used in solutions to track containers on cargo ships, prevent the proliferation of counterfeit drugs, and monitor food safety.
IBM’s transformation of government is almost as old as IBM itself, going back to 1935, when IBM installed punch card equipment to help the newly formed Social Security administration create and maintain employment records for 26 million Americans. Today, through advanced analytics technology we continue to transform government processes to improve the lives of citizens. For example, IBM technology recently enabled California’s Alameda County Social Services Agency to improve the speed and accuracy of social services delivered to its clients. The IBM analytics system, along with reporting and dashboard technology, consolidates all the benefits a client is receiving across six different social services programs, making it easier for caseworkers to quickly identify gaps in services and direct funding and resources where they are needed the most.