by Mark Cleverley, IBM Public Sector Director
One of the biggest challenges facing cities today is responding to citizen safety incidents with the right people and equipment more quickly but doing it on tightening budgets. IBM is helping municipalities use analytics to better manage public services such as emergency response, crime and traffic more efficiently.
Take a look at these new examples announced last week:
- Tayside Fire and Rescue in Scotland is using real-time technology to analyze data from its fleet of 50 fire-fighting vehicles, hoses, ladders and high-reach platforms and thousands of pieces of personal equipment critical to the safety of firefighters and the citizens they protect. The agency handles 15,000 calls for help a year. Using IBM asset management software, Tayside has already reduced the time related to the processing for repairs of equipment by 10 percent and anticipate that to rise to 30 percent shortly. Check out the visual here on what they are doing:
- The Police Service of Northern Ireland is centralizing information from eight police districts and using advanced analytics software to help officers more quickly identify and respond to crime trends, reduce incidents and improve data sharing across its 29 policing areas and 80 stations. This improved insight is already helping PSNI identify and manage crime hot spots and reduce the overall recorded crime rates in the region, which are now at their lowest level in more than a decade.
These projects — along with others with the Fire Department of New York, Portland, Fort Worth and Tarrant County Texas, Memphis Police Department, City of Rio de Janeiro, City of Madrid and British Columbia, Canada — are part of a growing trend among governments around the world to use advanced analytics to improve the safety and services provided to citizens, while preserving scarce government budget resources. The projects demonstrate the enormous promise of new technologies to help public officials better manage their vast array of information and physical assets, leading to the creation of Smarter Cities. IBM has more than 2,000 Smarter Cities engagements underway around the world.
These projects rely on analytics and asset management technologies. IBM has invested heavily in analytics for 10 years, including more than $14 billion in acquisitions, 8,000 analytics consultants with industry expertise, and a network of eight analytics centers of excellence to help clients use these new technologies. Earlier this month IBM announced its intention to acquire i2, a leading provider of intelligence analytics for crime and fraud prevention.
With greater analytical insight to public safety, cities across the world are getting smarter.