Instrumented Interconnecteds Intelligent
March, 15th 2012

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by Jerry Cuomo, IBM Fellow, VP, WebSphere Chief Technology Officer

These days, everywhere you turn, technology is finding its way into our lives. Sometimes it is overt and sometimes it is hidden. Smarts are in our cars, in our homes, in the traffic systems, even in our TVs (which is funny considering people sometimes think watching too much TV makes you dumb).

When you peer inside of the IT department of any big enterprise – there is no questioning the level of smarts that occupy the data center. Today’s hardware is brilliant by comparison to the systems that used to occupy the racks 20-years ago. The capabilities of the enterprise hardware and software are amazing to say the least. And everywhere you turn – there are even smarter people who are highly skilled, master craftsmen. Walk through the café at lunch and you’ll hear people paying their colleagues compliments like “John is the best DBA ever” or “If you want to fix that online commerce application, you have to call Suzy”.

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But here is the rub. What happens if Suzy or John move to a different job? Or, even more likely given today’s global economy, you want to roll out that same commerce application in Nairobi, Mumbai, Prague and Sao Palo. Unless you are going to clone Suzy (not possible no matter how nice that would be), chances are you are going to be waiting a while to get everything done.

But what if you could clone Suzy? Not literally, but figuratively. What if you could shrink-wrap all those years of knowledge around how to deploy and configure a network or how to deploy an application or how to build the right database architecture. Sound like a dream right? It is more of a reality than you think.

You see, it’s no secret that IBM knows a LOT about building technology. We’ve been at it for 100-years now. And frankly, we have created some pretty cool things. And it shouldn’t be a surprise to most that IBM also knows more about running IT systems than just about anyone given the size and scope of our services business. What if you could marry the two together? Now that would be interesting. Capture all that knowledge, all those best practices, all the trials and errors in software and package it up. It’s your genie in a box or maybe your expert.

So what would that get you? Well, for one thing – Suzy or John will no longer find themselves on the road for years trying to be everywhere at the same time. And if they move to a different job, the keys to the safe won’t leave with them either. But even more impactful – the time you had your team spending trying to get the basics right can now be spent doing something creative and new.

So when you walk through the café in the not too distant future – you won’t hear people complimenting Suzy for fixing the network or John for configuring the database. Instead the compliments might sound more like “Wow, that new sales application has helped bring in more than $25M this past quarter.”

Future blog entries to come with more details on how we technically clone Suzy and John!


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