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sp earth day 2014By Richard Dicks

Businesses today are stepping up their investments in exciting technologies such as mobile, cloud, big data and social. In fact, over the next three years, cloud’s strategic importance to business users is expected to double from 34 percent to 72 percent, even surpassing their IT counterparts at 58 percent. *

As companies execute on these strategies, what becomes of the existing IT equipment? In a number of cases this equipment has value – value that may also help fund these transformational projects.

So, what’s the right approach? Getting the greatest value from your used IT and ensuring that equipment that can’t be reused is recycled in a responsible way requires the right IT asset recovery provider.

With so many issues to consider and providers to choose from, the task of choosing the right provider can be just as daunting as a major upgrade. Here are a few questions to consider when selecting an IT asset recovery services company:

Processes & Systems

  • Does the company have services and solutions that align with your company’s product stewardship plan and, or, desires?
  • Does it have an adequate IT system for tracking / tracing product, maintaining disposal records, etc?
  • Does it have a method to monitor, identify, and assess emerging environmental legislation and regulations and ensure proper implementation if appropriate?
  • Does it have an environmental management system? Has the system been certified to a standard or guideline by an independent 3rd party?


  • Are the company’s facilities and operations properly licensed and permitted?
  • Is there a history of fines, actions, or violations against the company?


  • Do the company’s sites / facilities provide asset and material security?
  • Is there adequate operational and storage space?
  • Are assets and materials protected from the elements?


  • Is there an established disposal hierarchy that stresses reuse, recycling and recovery vs. incineration or landfill?
  • Does the company verify assets upon receipt and is there a process to reconcile discrepancies?
  • How are assets tracked? Are certificates of destruction issued when the asset is destroyed?


  • What is the company’s process for data security and asset protection?
  • What is the method used for data erasure / eradication? Does it match your needs from a data security perspective?
  • Are hard drives, data tapes, magnetic media impaired? How?
Richard Dicks, General Manager, Global Asset Recovery Services, IBM

Richard Dicks, General Manager,
Global Asset Recovery Services,

The above list is not all inclusive but it does raise considerations for businesses that are both focused on leveraging the latest technologies to grow their business, and concerned about what happens to their existing IT equipment along that journey. Earth Day 2014 can serve as a starting point to evaluate your own IT asset recovery processes.

* Source: “Under Cloud Cover: How Leaders are accelerating competitive differentiation” ; IBM Center of Applied Insights global study involving 802 cloud decision makers and users

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November 19, 2014
7:17 am

Nice article. I fully agree with you that before selecting any IT asset recovery comapany you must have to clear about the above processes which are mentioned. I want to know more from you.

Posted by: it asset recovery
April 30, 2014
3:38 am

like to read it

Posted by: akumuliatoriu supirkimas
April 23, 2014
4:09 pm

I totally agree … it is the only way to be one step ahead and demonstrate IBM values to the customers and differentiate by the extensive and diversified portfolio from the competitors. Be CAMS !!! We CAMS !!!

Posted by: Marcos Oliveira
3 Trackbacks
October 23, 2015
3:16 pm

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Posted by: What are the IT Recovery Solutions Available on the Market?
May 6, 2014
6:45 am

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April 26, 2014
9:18 pm

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