By Marc Altshuller
The rapidly rising flood of data – and the demand from all types of users for quick access to it – is beyond the capacity of traditional processes today. As a result, big-time bottlenecks exist for those who need the information and those who are tasked with providing it.
How serious is the issue? Studies show that people engaged in analytics today actually spend more than 50 percent of their time finding, moving and storing data and only a quarter of the time doing analysis. Staying on top of processes, having the relevant information at hand, and soliciting feedback from others are time consuming tasks.
On top of that, the expectation for organizations to quickly gain insights into their business is higher than ever. A recent IBM Institute for Business Value (IBV) report, for example, shows that 74 percent of respondents anticipate the speed at which business executives expect new data-driven insights will continue to accelerate. Continue Reading »
By Robert LeBlanc
and Erich Clementi
Cloud computing has gone mainstream in the United States and it’s poised to become the predominant way computing is done in American business and government. But what about the rest of the world? That’s a different story.
Analysis from major IT market researchers shows that cloud adoption in Western Europe lags the US, and it’s just getting off the ground in some other regions and countries. Continue Reading »
By Anne Altman
I’m often asked why I’ve spent the majority of my career at IBM and in particular leading our federal government business. My answer is simple really. Nowhere but IBM can you contribute to innovations that change our world so much, and nowhere but in government can you see technology’s impact on so many lives. Now we’re seeing how one of these great innovations, Watson, is transforming how doctors make decisions about patient care.
Today, IBM announced how the U.S. Department of Veterans Affairs (VA) will use Watson in a two-year pilot to help primary care physicians at the Veterans Health Administration (VHA) accelerate their evidence-based decision making. The clinical focus will include supporting veterans with Post Traumatic Stress Disorder (PTSD). Continue Reading »
In today’s omni-channel retail environment, companies strive personalize the consumer experience by customizing interactions with individuals.
But, an even bigger challenge is at hand behind the scenes: efficiently getting products to customers in the myriad places and ways they want them.
Retail C-suite executives are under extraordinary pressure to not only interact with customers as individuals, but to give them flexible ways to purchase and change orders, as well as receive and return products.
In fact, the number of options for placing an order today, whether it’s in-store, online or via a mobile app, is dizzying. But that’s just the beginning. After placing the order options abound for fulfillment – including online reservations, in-store pick-up, same-day delivery, lockers, drive-up service, and don’t forget…drones. Continue Reading »
By Christina Peters
American adults are feeling increasingly less confident about their ability to control and ensure the privacy and security of their personal information, according to a recent study from Pew Research.
While people routinely share such information when they believe doing so will benefit them, consumers and citizens everywhere are concerned about the risks and often skeptical about the promised benefits of sharing their personal data. Information analysis has become an indispensable tool for businesses, governments and organizations of all kinds – in every industry around the world. Improvements that data analytics can bring in areas like transit, energy conservation and medical have made analytics too compelling for the private and public sector to ignore. Continue Reading »
By Bridget van Kralingen
A recent survey of cable customers showed that the industry’s brand vulnerability rates running 50% to 70% higher than other consumer-facing industries. On top of that, more than half of those surveyed said they would switch providers if they had a choice.
But what if a cable or telecom provider could transform the quality, efficiency and the nature of the technical service interaction — polishing their brands, earning new customer loyalty and, at the same time, improving the job satisfaction of their employees? Continue Reading »
By Dr. Patrick Parfrey
Research within the Faculty of Medicine at Memorial University of Newfoundland is about to enter a new era.
For decades, researchers at our facility followed traditional routes to answer their research question with the hope of finding a sometimes elusive answer that could affect change. Conventionally at the end of the project, with luck, a good research paper was published in a high-impact journal. And for a substantial amount of time these findings didn’t move in the direction of change the researchers had hoped.
The Translational & Personalized Medicine Initiative (TPMI) is a program that will support the broader goals of health system reform through the creation of a sustainable health system by reducing inappropriate utilization, increasing efficiencies, improving cost effectiveness, and improving patient outcomes. Continue Reading »
By Dr. Erica Ollmann Saphire
The current outbreak of the Ebola virus is the largest in history, and has been described by the World Health Organization as “the most severe acute public health emergency seen in modern times.”
While previous outbreaks have ended when the disease was contained and disappeared from the human population, the scope of the 2014 outbreak raises the possibility that the virus, rather than disappearing again, could become endemic – permanently persisting in human populations in one or more areas. Continue Reading »
By Bruce Fern and Eric Lesser
While in recent years many companies have strengthened their analytics capabilities in areas such as marketing, supply chain and finance, far fewer have become adept in applying analytics to unravel elusive workforce dynamics such as turnover, employee engagement and productivity.
In fact, less than 20 percent of organizations report being able to apply predictive analytics to address important people issues. However, an increasing number of executives are realizing the power of talent analytics and its ability to challenge conventional wisdom, influence behavior, guide decision-making and, ultimately, impact business outcomes.
A new IBM Institute for Business Value study, Unlock the People Equation: Using Workforce Analytics to Drive Business Results, captured the insights of more than 40 executives with responsibility for workforce analytics in 15 industries. Continue Reading »
We all knew it was coming eventually and IBM predicted it would happen this year as it indeed did – more Thanksgiving shoppers turned to their mobile devices than their desktops to browse through all of the Thanksgiving deals.
Specifically, from IBM Digital Analytics Benchmark we saw 52.1 percent of traffic on Thanksgiving coming from mobile devices, a 22 percent jump from last year. Even more incredibly, if you go back to 2010 only 6.5 percent of traffic came from mobile. That is an eight-fold increase in traffic over only four years.
With regard to sales, mobile devices accounted for 32.3 percent, which percentage-wise was an even greater year-over-year increase at 25.4 percent than the observed increase in mobile traffic. Continue Reading »