By Dan Newman
For today’s knowledge worker, the ultimate technology euphoria is complete mobility and ubiquitous data access.
Since we live in a knowledge economy, great work can happen anywhere. Mobility enables this. Place our teams around the world, give us access to cloud collaboration tools and we will asynchronously move business forward; meeting when we have to, but collaborating at all times.
By in large, Millennials seek to be a part of companies that share this belief; who don’t bind people to their desks or to a clock, but instead focus on accountability for accomplishing what needs to be done. They recognize that the next great companies are using productivity tools to empower employees to work free of location and time constraints. Continue Reading »
By Dr. William Kiernan
Today, as we recognize the International Day of Persons with Disabilities, it is great to reflect on how far technology has come in providing equal access and inclusion for people with disabilities, as well as the growing elderly population who have diminished sight, hearing or mobility.
As with most advances in technology, change starts slow but then increases at an increasingly faster rate. It took millennia for humans to fly 120 feet (less than the wingspan of a Boeing 747). It took centuries upon centuries to advance from the simple abacus to the Turing machine, and then only decades to create IBM Watson that processes vast amounts of information similar to how humans think.
Today, technology is a driving factor in helping the more than one billion people with disabilities worldwide immediately be a productive and active participant in society. Think about mobile devices today. What would have been considered a super computer decades ago now fits in our pocket, and also happens to make phone calls. But for people with disabilities, this device has become an integral part of their daily lives. Continue Reading »
By Jay Henderson
With another peak holiday shopping season upon us, retailers and marketers across the country have high hopes for another record-breaking weekend of online sales.
They may very well get their wish.
Based on early data from the IBM Digital Analytics Benchmark, Thanksgiving Day online sales grew 19.7 percent over 2012, led by department stores, which increased 60 percent using the same comparison. As expected, mobile was once again a key driver of that overall growth, increasing 49 percent year over year as a component of all online sales.
As holiday shoppers become more diverse, connected and digitally savvy, retailers are looking to cloud, mobile and big data analytics to deliver personalized experiences for millions of consumers. The winners this year will be those that rely on real-time insight to adapt their mix of in-store, online and mobile promotions to make the sale whenever and wherever their customers choose. For retailers like Moosejaw, that means building a connected physical and digital shopping experience that is integrated, from the ground up, across the entire commerce cycle. Continue Reading »
By William Rusnak
We are just beginning to see the full potential of the use of sensors in healthcare.
In fact, the day may soon come when acute changes in a patient’s vitals may be sent as an alert to the phone of a primary care physician. Giant fluctuations of glucose levels in the blood of diabetics may be detected without the need to repeatedly prick finger tips. Food diaries, home blood pressures jotted down on notepads, and face-to-face follow-up appointments will likely be a thing of the past.
The typical check-up that we know today may transform into the equivalent of getting your car’s computer inspected when the “check engine” light is on. Sensors will lead to more pertinent data collection, and with the right analytics, will significantly improve outcomes. Continue Reading »
By Brian Ng
As businesses mature and scale, cohesive digital and social integration becomes ever more critical to maintaining a competitive advantage, especially in today’s customer-centric world. Every customer and, increasingly, every interaction matters even more. The pressure is tremendous to deliver consistent, high quality customer experiences tailored to everyone, in whatever context imaginable.
Just as we build relationships with new friends or interested partners, we similarly become invested in the products or services that work well and delight us. We grow connected to the things we use and interact with on a daily basis. But unlike friendships, often one misstep with a product or service could mean the end of the relationship.
One company that prioritizes superior customer service in all of its channels is Bonobos, a leading online apparel company. They started off selling one pair of perfectly fitting khakis and have since grown their product line to include dress shirts, suits, and outerwear. The differentiator for them is the customer experience team, which it calls the Bonobos Ninjas. Continue Reading »
By Kyu Rhee, MD
While emerging economies across the world are exploding, the sad fact is that chronic disease is taking its toll.
As the middle class grows across Africa, Asia and South America, people are living longer and also suffering from obesity and the effects of a more sedentary lifestyle. That translates into growing death rates from chronic disease.
In most African countries, cardiovascular disease is now the second leading cause of death after infectious diseases such as malaria and tuberculosis. It has been estimated that between 1990-2020, the burden of heart disease will double. Diabetes across the Middle East and North Africa has jumped 87 percent between 1990-2012, and stroke by 35 percent.
Approximately 70 percent of all cancer deaths occur in developing nations, according to the World Health Organization. That number is rising: for example, cancer is expected to increase in Sub-Saharan Africa by 85 percent by 2030. But that figure is only an estimate, since less than 1 percent of the region’s population is covered by cancer registries. Continue Reading »
By Dr. James Spohrer
It’s no longer a question of if or when. The age of Big Data is here.
Look no further than the fact that a full 90 percent of all the data in the world has been generated over the last two years and some 2.5 quintillion bytes of data are created each day.
And while the pace of data isn’t about to slow down — in the healthcare industry alone the average data per hospital will increase from 167 TB today to 665 TB in 2015 — the good news is that the data deluge is rife with opportunity. Just ask the public agency seeking to alleviate gridlock traffic by studying a stream of data from electronic sensors; or, the medical facility searching for new ways to cure diseases by combing through clinical trial results. Big Data is the new “natural resource” and both public and private entities can play essential roles in transforming that opportunity into reality. Continue Reading »
By Tricia Kennedy
Gwinnett County Public Schools, Georgia’s largest school district and the 13th largest in the nation, expanded the walls of the classroom this fall with new technology resources that foster collaboration and nurture creativity and innovation.
The resources are a part of the district’s eCLASS (digital Content, Learning, and Support System) initiative, an integrated enterprise solution to enhance student engagement and the learning process which includes the Curriculum and Instruction (C&I) Tool.
Serving nearly 169,000 students, the district faced some harsh realities several years ago: Continue Reading »
By Jonathan Batty
IBM and His Excellency, the President of Kenya, Hon. Uhuru Kenyatta, officially opened the first commercial technology research facility in Africa at an inauguration ceremony in Nairobi today.
The lab is IBM’s 12th global research lab and is supported by the Kenyan ICT Authority. Located at the Catholic University of Eastern Africa in Nairobi, the lab will conduct applied and far-reaching exploratory research into the grand challenges of the African continent with the goal of delivering commercially-viable innovations that impact people’s lives.
The 2000m2 facility features one of Africa’s most powerful, cloud-enabled computing hubs giving IBM researchers the ability to analyse and draw insight from vast amounts of data in the search for solutions to Africa’s most pressing challenges such as energy, water, transportation, agriculture, healthcare, financial inclusion and public safety. Continue Reading »
By Adam Cutler
“Good design is good business.” — Thomas J. Watson, 1956
Sixteen years before Thomas Watson Jr. told this to students at the University of Pennsylvania, he hired Eliot Noyes to create IBM’s first corporate design program. Noyes and other design leaders, such as Paul Rand, Charles and Ray Eames, and Eero Saarinen, collaborated to craft IBM’s identity—from the Selectric typewriter to the Watson Research Center in Yorktown Heights, NY.
IBM used good design to demystify technology in a technically immature world. Today, good design helps tackle a different, but no less acute, problem caused by technology overload.
This week, we dedicated a new IBM Design Studio in Austin, a strong initial step to drive a company-wide effort to put humans at the center of our products. Human-centered design requires a high degree of interaction between people who use the solution and those who build it. Continue Reading »