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SP Masters iPadBy Rick Singer

Ever since Augusta National Golf Club hosted its first Invitational event in 1934, a commitment to history and tradition has permeated the fabric of the Masters Tournament, which begins play this week.

While the Masters has delivered many thrilling, magical moments among the Georgia pines of the Augusta National golf course, many people may not be aware of the Tournament’s unwavering dedication to enriching the game of golf. From playing 18 holes on each of the Tournament’s four days — instead of 36 holes on the third and final day, which was the standard 80 years ago — to introducing the first cumulative over/under scoring method, the Masters has consistently established innovative practices that became and remain standards in the sport. Continue Reading »

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Michael Haydock, Vice President, Customer Intelligence, IBM Global Services; IBM Fellow

Michael Haydock, Vice President, Customer Intelligence, IBM Global Services; IBM Fellow

By Alicia Buksar, IBM Communications

As a teenager parking cars at a Fort Lauderdale country club, IBM customer analytics consulting leader Mike Haydock picked up much more than just tips.

Take the life lesson he received one day from Academy Award winning actor George C. Scott. “He gave me a tremendous insight on how he got into the role of Patton,” Haydock said. “He told me he became that role. He became Patton. That’s how he was able to pull that performance off.”

Haydock says he applies that same philosophy to his own work with clients. “I start to think like them,” he said. “So I know everything about the problem they’re trying to solve and probably more.”

That immersive approach has made Haydock, known as the ‘Math Maestro,’ one of IBM’s most sought after analytics experts, a demand that is likely to grow now that he has been named an IBM Fellow. The Fellow designation acknowledges an employee’s important contributions as well as their industry-leading innovations in developing some of the world’s most important technologies. Continue Reading »

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Manny Schecter, Chief Patent Counsel, Intellectual Property Law, IBM

Manny Schecter, Chief Patent Counsel, Intellectual Property Law, IBM

By Manny Schecter

The U.S. has endured numerous economic eras — farming, machines, manufacturing, transportation, and so on.  Why has the U.S. economy survived and, more importantly, thrived throughout these periods?  Were we just inherently gifted farmers?  Were we all mechanically inclined?  Are we experts at efficiency?  If not, what then?

Our economy has proven flexible enough to successfully transition from one era to the next, but how?  The answer lies not in details about the eras themselves, but in the innovation that enabled and sustained them.  That is, the U.S. has been a leading innovator in each economic era.  We are curious.  We are creative.  We are inventive.  And this innovative spirit has been the common thread throughout.

Another reason why our nation has successfully navigated numerous economic eras is we have the most robust patent system in the world.  The patent system is an engine for innovation.  Specifically designed to promote innovation, the patent system provides the protection needed to ensure creative endeavors are not misappropriated by others who have not shouldered the same development expense.  To allow otherwise would advantage copycats over inventors. Continue Reading »

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Notre Dame High School 10th Graders, Filsan Nur and Erica Tan, in front of their mobile app: Burger Party, in Ottawa, March 27, 2014.

Notre Dame High School 10th Graders, Filsan Nur and Erica Tan, in front of their mobile app, Burger Party, in Ottawa, March 27, 2014.

By Rob White

What do Healthy Splash, Dance Penguin Style, Dino Boy, Burger Party, and Ziggy Bones all have in common?

They’re all mobile applications and they were all developed by a group of 3rd and 10th grade students in Ottawa, Canada, taking part in the TechU.me program this week.

This pioneering program encourages the development of critical thinking, creativity, collaboration and communication skills in young people. Specifically, it links primary students with high-schoolers and private-sector industry mentors to collaborate on mobile educational games and app development. Continue Reading »

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Theresa Payton, Founder, Fortalice, LLC; Author

Theresa Payton, Founder, Fortalice, LLC; Author

From 2006-2008, Theresa Payton served as the White House CIO for the Bush administration. In 2008 she founded Fortalice, a security consulting firm focused on fraud issues related to consumer protection. She spoke today at IBM’s Counter Fraud Summit in New York. A Smarter Planet caught up with her to get her perspectives.  Here’s a snapshot of that conversation.

Smarter Planet: What types of fraud do you believe businesses should brace themselves for in 2014 and beyond?
Theresa Payton: There are multiple types of fraud consistently reported by businesses around the globe. They include the back office type, such as asset misappropriation, accounting fraud and procurement fraud. There are also fraud and financial crimes related to money laundering, and false claims. And then there’s also cybercrime. With all the digital smokescreens now available, I believe you will see these types of fraud continue. But you will also see cybercrime as a percentage of overall fraud numbers climb as the entry point to fraudulent activity. Continue Reading »

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Lisa Seacat DeLuca, Master Inventor, IBM

Lisa Seacat DeLuca, Master Inventor, Mobile Software, IBM

By Lisa Seacat DeLuca

For me, the intersection of Big Data and geolocation happened on a hot summer day in Chicago, 2006.

I was asked to fly to the Windy City for training on a new IBM product that I would soon be working with. My coworker, Larissa Wojciechowski, was new to our team but very familiar with Chicago, having grown up there and having family that still lived nearby. We decided to share a rental car to get from the airport to the hotel. On our last day of training, class ended early, so Larissa called up her parents to ask if they’d be up for catching dinner before our flight. We agreed to meet at a seafood restaurant that Larissa had never heard of.

This was before smart phones were as smart as they are today, so we were left to a good old GPS device to get us to the restaurant. As we were driving, Larissa was on the phone with her parents who kept giving us directions to where they were, saying things like, “We just passed the gas station on the corner.” Continue Reading »

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Peter J. Korsten,  Global Leader, IBM Institute for Business Value

Peter J. Korsten, Global Leader, IBM Institute for Business Value

By Peter J. Korsten

From high profile security breaches to technology failing in major product launches, CIOs are being pulled into the world of customer experience and engagement. CIOs formerly were “masters of the back office” making sure computers that didn’t crash, networks were fast and supply chains that didn’t lose products. That’s all changed as much of that day-to-day IT functionality has been automated and mastered. In fact, 66 percent of CIOs think their IT departments have mastered the basics of tech according to a new IBM report.

With customers gaining a virtual seat at the board room table over 60 percent of CIOs intend to focus more heavily on improving the customer experience and getting closer to customers. The study reveals that there is no distinction between business strategy and the customer experienceContinue Reading »

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Wayne Balta, Vice President, Environmental Affairs and Product Safety, IBM

Wayne Balta, Vice President, Environmental Affairs and Product Safety, IBM

By Wayne Balta

Businesses operate in a competitive global marketplace – where they must not only deliver value and be efficient, but also must operate responsibly. That includes responsibility towards the environment.

In my view, environmental sustainability must transcend whether or not the topic is popular at any given time, and regardless of short-term business cycles.

Environmental sustainability should be a strategic imperative that anticipates and prevents, rather than reacts and fixes. It should be systemic, not an episodic fad. It’s much more than a demonstration project, or a marketing campaign. Continue Reading »

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Steven Rodriguez & Alexa Genova, Students at Fashion Institute of Technology

Steven Rodriguez & Alexa Genova, Students at the Fashion Institute of Technology


By Steven Rodriguez & Alexa Genova

While attending the National Retail Federation’s (NRF) Annual BIG Show, it became apparent what an impact technology is going to have on the future of retail.

Sure, we see and use technology to shop now, whether it’s shopping online, using our Smartphone for a coupon or just “checking in” via social media at a store. But what we saw at NRF gave us a glimpse into how technology will change retail as we know it.

YouTube Preview Image Continue Reading »

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Dr. P.N. Ravindra, Executive Engineer, BWSSB

Dr. P.N. Ravindra, Executive Engineer, BWSSB

By Dr. P.N. Ravindra

Bangalore, a name synonymous to the India’s Silicon Valley, has seen much change over the past few years. The metropolis has seen a boom in the IT sector, an unstoppable infrastructure development and ever increasing population influx. Currently, housing around 10 million people, the mega-city has been spurred by rapid growth and has acted as an engine of economic development. This unprecedented growth has led to an increased demand on the natural resources and put tremendous amount of pressure on water supply.

Water is critical to every aspect of our lives – be it food, healthcare, businesses. To meet the growing needs of the population, Bangalore currently gets a supply of around 1,125 million liters of water per day from various sources. The most important resource is River Cauvery, located 100 km away, which supplies 95 percent share of drinking water, which is pumped up a gradient of 300 meters to bring it to the city. Apart from this, water from various reservoirs surrounding the city caters to the needs of the people. However, the water supply in Bangalore is still under deficit as the demand grows exponentially. Continue Reading »

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