By Dan Newman
For today’s knowledge worker, the ultimate technology euphoria is complete mobility and ubiquitous data access.
Since we live in a knowledge economy, great work can happen anywhere. Mobility enables this. Place our teams around the world, give us access to cloud collaboration tools and we will asynchronously move business forward; meeting when we have to, but collaborating at all times.
By in large, Millennials seek to be a part of companies that share this belief; who don’t bind people to their desks or to a clock, but instead focus on accountability for accomplishing what needs to be done. They recognize that the next great companies are using productivity tools to empower employees to work free of location and time constraints. Continue Reading »
By Shashi Bellamkonda
The mobile revolution isn’t only having a profound influence on the lives of consumers, it’s also changing the way business owners—especially small business owners—are marketing their business.
Research has found that 42 percent of small business owners say it would be a huge challenge to operate their businesses without mobile services. An additional one-in-three business owners say their businesses could not survive without some type of mobile service.
So how can small businesses stay ahead of the mobile curve?
Think about how you, as a consumer, go through your day with your smartphone or tablet. You may scan comments, compare prices, and shop on the go. As you work, sit in the doctor’s office, ride the train, and even stand in line at the grocery store, it’s never been more important for the businesses you frequent to have your information up-to-date and accurate across all online channels. Gleaning analytic insight on all this mobile Web activity and seeing what kind of content, feedback and posts are driving the most engagement will be key. Continue Reading »
By Dr. William Kiernan
Today, as we recognize the International Day of Persons with Disabilities, it is great to reflect on how far technology has come in providing equal access and inclusion for people with disabilities, as well as the growing elderly population who have diminished sight, hearing or mobility.
As with most advances in technology, change starts slow but then increases at an increasingly faster rate. It took millennia for humans to fly 120 feet (less than the wingspan of a Boeing 747). It took centuries upon centuries to advance from the simple abacus to the Turing machine, and then only decades to create IBM Watson that processes vast amounts of information similar to how humans think.
Today, technology is a driving factor in helping the more than one billion people with disabilities worldwide immediately be a productive and active participant in society. Think about mobile devices today. What would have been considered a super computer decades ago now fits in our pocket, and also happens to make phone calls. But for people with disabilities, this device has become an integral part of their daily lives. Continue Reading »
By Brian Ng
As businesses mature and scale, cohesive digital and social integration becomes ever more critical to maintaining a competitive advantage, especially in today’s customer-centric world. Every customer and, increasingly, every interaction matters even more. The pressure is tremendous to deliver consistent, high quality customer experiences tailored to everyone, in whatever context imaginable.
Just as we build relationships with new friends or interested partners, we similarly become invested in the products or services that work well and delight us. We grow connected to the things we use and interact with on a daily basis. But unlike friendships, often one misstep with a product or service could mean the end of the relationship.
One company that prioritizes superior customer service in all of its channels is Bonobos, a leading online apparel company. They started off selling one pair of perfectly fitting khakis and have since grown their product line to include dress shirts, suits, and outerwear. The differentiator for them is the customer experience team, which it calls the Bonobos Ninjas. Continue Reading »
By Zachary Meath
Voice and data communication networks are part of the foundation of our schools, homes, businesses and daily lives. Yet, with data volumes soaring, new mobile devices proliferating, and demand for network access mounting daily, there’s still much to be solved when it comes to the world of network management.
One solution in particular that my fellow students, Marist faculty and I are collaborating with IBM on is the invention of an agile optical network that is automated and easily managed. It sounds simple enough, but in order to accomplish this feat, our team needed to create a new way to reprovision a network in a matter of minutes, not days or weeks, which is currently the norm. Continue Reading »
By Kyu Rhee, MD
While emerging economies across the world are exploding, the sad fact is that chronic disease is taking its toll.
As the middle class grows across Africa, Asia and South America, people are living longer and also suffering from obesity and the effects of a more sedentary lifestyle. That translates into growing death rates from chronic disease.
In most African countries, cardiovascular disease is now the second leading cause of death after infectious diseases such as malaria and tuberculosis. It has been estimated that between 1990-2020, the burden of heart disease will double. Diabetes across the Middle East and North Africa has jumped 87 percent between 1990-2012, and stroke by 35 percent.
Approximately 70 percent of all cancer deaths occur in developing nations, according to the World Health Organization. That number is rising: for example, cancer is expected to increase in Sub-Saharan Africa by 85 percent by 2030. But that figure is only an estimate, since less than 1 percent of the region’s population is covered by cancer registries. Continue Reading »
By Linda Becker
Across the U.S. and around the world, businesses, governments and healthcare leaders realize the need to transform healthcare. New legislation and mandates cannot change the culture of a community or the trajectory of care or cost.
Recently I was invited to participate in a panel discussion as part of IBM’s Economic Development and Vitality Symposium in Washington, D.C., to share the dramatic story of how Rochester, N.Y., was able to transform itself in tough economic times through Smarter Care. It is an inspiring story of how to bring disparate groups together in a community to make a real difference for its citizens, and one that I am privileged to have been able to witness firsthand in my roles as Chairman of the Board of Rochester General Hospital and founder of a healthcare event and continuing education company called NorthStar Network. Continue Reading »
By Dr. James Spohrer
It’s no longer a question of if or when. The age of Big Data is here.
Look no further than the fact that a full 90 percent of all the data in the world has been generated over the last two years and some 2.5 quintillion bytes of data are created each day.
And while the pace of data isn’t about to slow down — in the healthcare industry alone the average data per hospital will increase from 167 TB today to 665 TB in 2015 — the good news is that the data deluge is rife with opportunity. Just ask the public agency seeking to alleviate gridlock traffic by studying a stream of data from electronic sensors; or, the medical facility searching for new ways to cure diseases by combing through clinical trial results. Big Data is the new “natural resource” and both public and private entities can play essential roles in transforming that opportunity into reality. Continue Reading »
By Tricia Kennedy
Gwinnett County Public Schools, Georgia’s largest school district and the 13th largest in the nation, expanded the walls of the classroom this fall with new technology resources that foster collaboration and nurture creativity and innovation.
The resources are a part of the district’s eCLASS (digital Content, Learning, and Support System) initiative, an integrated enterprise solution to enhance student engagement and the learning process which includes the Curriculum and Instruction (C&I) Tool.
Serving nearly 169,000 students, the district faced some harsh realities several years ago: Continue Reading »
By Jonathan Batty
IBM and His Excellency, the President of Kenya, Hon. Uhuru Kenyatta, officially opened the first commercial technology research facility in Africa at an inauguration ceremony in Nairobi today.
The lab is IBM’s 12th global research lab and is supported by the Kenyan ICT Authority. Located at the Catholic University of Eastern Africa in Nairobi, the lab will conduct applied and far-reaching exploratory research into the grand challenges of the African continent with the goal of delivering commercially-viable innovations that impact people’s lives.
The 2000m2 facility features one of Africa’s most powerful, cloud-enabled computing hubs giving IBM researchers the ability to analyse and draw insight from vast amounts of data in the search for solutions to Africa’s most pressing challenges such as energy, water, transportation, agriculture, healthcare, financial inclusion and public safety. Continue Reading »