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Mobile Computing

SP mobile farmer irri

A farmer uses his mobile phone to relay messages of a good planting season. (Photo: IRRI.)

By Ernie Hu

For farmers who lack convenient, reliable access to in-person or Internet-based services, mobile is giving them the power to do everything from staying connected to increasing crop production.

Such mobile access is becoming especially important in countries like China that have vast rural populations and whose economic stability is directly linked to investments in agriculture. Recent reports show that approximately 596 million tons of crops will be needed to feed China’s population, which is predicted to reach 1.4 billion by 2023. Continue Reading »

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December 17th, 2014
15:59
 

Nader Iskander

Nader Iskander

By Steve Hamm, IBM Writer

Nader Iskander, the founder and CEO of EME International, in Cairo, Egypt, isn’t afraid to make a bold bet on a big idea. Way back in 2004, he created a company to develop innovative enterprise mobility solutions across the region. Today, mobile is taking off in Egypt.

And now Iskander is expanding to what he believes will be the next big thing in the region: cloud computing. . “We like to be innovators; first movers,” says Iskander. “There’s huge potential in the cloud to improve our customers’ productivity and profitability.” Already, EME has made a major sale of cloud-based software–to a major Egyptian automobile company.

EME International was among the first 20 Egyptian software makers to complete a cloud computing development program designed by Egypt’s Information Technology Industry Development Agency and IBM.

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The Passenger+ App.

The Passenger+ App.

By Bridget van Kralingen

A recent survey of cable customers showed that the industry’s brand vulnerability rates running 50% to 70% higher than other consumer-facing industries. On top of that, more than half of those surveyed said they would switch providers if they had a choice.

But what if a cable or telecom provider could transform the quality, efficiency and the nature of the technical service interaction — polishing their brands, earning new customer loyalty and, at the same time, improving the job satisfaction of their employees? Continue Reading »

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SP Online Shopping Lilly2By Jay Henderson

We all knew it was coming eventually and IBM predicted it would happen this year as it indeed did – more Thanksgiving shoppers turned to their mobile devices than their desktops to browse through all of the Thanksgiving deals.

Specifically, from IBM Digital Analytics Benchmark  we saw 52.1 percent of traffic on Thanksgiving coming from mobile devices, a 22 percent jump from last year. Even more incredibly, if you go back to 2010 only 6.5 percent of traffic came from mobile. That is an eight-fold increase in traffic over only four years.

With regard to sales, mobile devices accounted for 32.3 percent, which percentage-wise was an even greater year-over-year increase at 25.4 percent than the observed increase in mobile traffic. Continue Reading »

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Ramin Eivaz, SVP Strategy, Insight and Analytics, HSN

Ramin Eivaz, SVP Strategy, Insight and Analytics, HSN

By Ramin Eivaz

If you think back to the best gift you ever received during the holidays, I’ll bet for most of you it’s not just the most expensive present or the one that came in the biggest box. No, the best gifts usually come from people that really know you and put a lot of thought into personalizing that gift just for you.

At HSN, we feel the same way, and it serves as a motivating force that guides how we engage with our customers during this important time of year. We believe we know our customers better than any other retailer in the market, and that connection and intimacy we share with them really shines during the holidays. It’s much more than just providing our customers the best products at the best value – it’s about offering the products that are just right for each and every customer.

But with millions of loyal customers, we can’t just mass market our holiday offerings to them by making an email list and checking it twice. Those one-size-fits-all techniques are long gone and are about as welcome by our customers as a holiday fruitcake. Today retailers need to be able to deliver the right offer at just the right time, and for HSN, we need to do this on a massive scale across all platforms – from television to mobile devices. Continue Reading »

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Rainer Pirker, IBM MobileFirst Leader and Mobile Ambassador

Rainer Pirker, IBM MobileFirst Leader and Mobile Ambassador

By Rainer Pirker

The next wave of mobile adoption for universities will require more than mere investments in infrastructure to support the rising demand on WiFi – it will mean elevating the user experience by constantly evolving application design strategies that reflect and resonate with the changing preferences of students.

These designs are increasingly transactional, like mobile wallet functionality, and incorporate greater data analytics and social tie-ins that further refine and improve the user experience and deliver new services.

For example, creating a fulfilling, dynamic learning environment requires building on mobile engagement strategies that link to social communities to engage on other platforms that students rely on for information and collaboration. Continue Reading »

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Stephanie Trunzo, Chief Creative Officer, PointSource

Stephanie Trunzo, Chief Creative Officer, PointSource

By Stephanie Trunzo

Mobile is predicted to account for more than 20% of online sales this upcoming holiday season and more than 80% of consumers are expected to perform mobile pre-shopping activities like browsing, finding locations, and adding items to their wish-lists.

The news follows the growing trend of mobile shopping. For example, more than half of all smartphone users use their devices to search for product and store information – and not only for the stores they’re in at the moment. The most common smartphone searches include comparing prices and looking for product information on different retailers’ websites.   Continue Reading »

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October 20th, 2014
6:15
 

Tom Rosamilia, Senior Vice President for Systems and Technology Group and Integrated Supply Chain, IBM

Tom Rosamilia, Senior Vice President, Systems and Technology Group and Integrated Supply Chain, IBM

By Tom Rosamilia

IBM has always taken the long view of its business strategy, continuously reinventing – from  divesting its PC business to more recently its x86 business.

Today’s announcement that GLOBALFOUNDRIES plans to acquire IBM’s global commercial semiconductor technology business is one more step in the company’s reinvention. The Agreement reinforces IBM’s clear path, commitment and vision for systems and hardware.

IBM’s proven model for success is driven by focusing on the high-value segments of our systems portfolio driven by the unique innovation that only IBM can bring. GLOBALFOUNDRIES’ business model is to innovate through high-volume semiconductor manufacturing, which is enhanced by economies of scale.

If you’ve been following IBM’s hardware business closely, you’ve heard us talk about the need to continuously transform our business. OpenPOWER, Software-Defined Storage, Flash memory, connecting mobile and the mainframe and the sale of our x86 business to Lenovo are a few of the most recent examples. Continue Reading »

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Bernard Tyson, CEO, Kaiser Permanente

Bernard Tyson, CEO, Kaiser Permanente

By Bernard Tyson

Since shortly after Kaiser Permanente’s launch in 1945, this organization has been at the forefront of using technology to improve patient care. We started collecting large amounts of data about patients and treatment outcomes long before electronic medical records and “big data” became hot topics. And, today, we remain one of the early adopters of cutting-edge technology in the healthcare industry.

Like other healthcare organizations, we take advantage of technology to make our operations more efficient and to help deliver superior care. But I believe that information technology can play an even more important role in this industry: It can help us transform from focusing on healthcare to focusing on health.

What do I mean by that? To me, the term healthcare connotes being reactive to problems. That’s not enough. An organization that focuses more broadly on health itself can help people extend their lives and live healthier lives. Continue Reading »

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October 7th, 2014
23:00
 

Michael Rhodin, Senior Vice President, IBM Watson Group

Michael Rhodin, Senior Vice President, IBM Watson Group

By Michael Rhodin

It’s hard to believe it’s only been 10 short months since the IBM Watson Group was announced. We talked of bringing together a unique group of people – incredibly talented professionals from across IBM – into a new unit.

This included the single largest movement of IBM Research personnel in our history, along with 10 – 12 startups worth of new cognitive technologies that would help define the Watson team. Individuals and core capabilities from our software business would join into the fray.

A new approach to engaging the market would be created from talent across IBM’s sales, marketing, services and consulting organizations. A new cloud delivery organization would be formed out of our services teams to serve this market – all brought together with a single purpose: to usher in a new era of computing. Continue Reading »

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