Werner Kruck, Chief Operating Officer, Security First Insurance Company
By Werner Kruck
You may think of Twitter and Facebook as a way to catch up on the latest gossip, but social media often becomes a critical lifeline and communications channel after a natural disaster. In addition to using it to locate loved ones, friends and emergency resources, people affected by a natural disaster often turn to social media to contact their insurance company for information and to start the claims process. Homeowners insurance companies must prepare for the reality that today’s policyholders will use any means available to connect with them, including posting a question or comment on the company’s Facebook page or Twitter account. Continue Reading »
Robert Fox, Global Telecom, Media and Entertainment Industry Leader
IBM Global Business Services
By Robert Fox
Cut throat competitiveness has been with the telecom industry since its inception nearly 140 years ago when Alexander Graham Bell beat Elisha Gray in a race to the U.S. Patent Office to lay claim to inventing the telephone.
Fast forward to today and we see a highly complex, competitive telecom environment where voice services have taken a back seat to a growing range of data-intensive services such as streaming music, radio and video, high definition video, online gaming and social media.
Transporting all of this data through their networks is resulting in shrinking margins and network congestion for the carriers. But don’t hang up on them yet! Mindful of protecting customers’ privacy and preserving their trust, many of the carriers are annonymizing their data, or offering opt-in programs, as they start to embrace and leverage advanced analytics for competitive advantage.
A new IBM study on how telcos are using Big Data highlights this trend: 85 percent of the respondents indicate that the use of information and analytics is creating a competitive advantage for them – a 124 percent increase in the last two years. Continue Reading »
Alfred Vanderpuije, Mayor of Accra, Ghana
By Alfred Vanderpuije
This week at the World Economic Forum on Africa in Cape Town, leaders will come together to discuss Africa’s future. One of the three focus themes is the importance of ‘Strategic Infrastructure’ as a foundation for the continent’s growth. As Mayor of Accra and Chief Executive of the Accra Metropolitan Assembly, I would say that there are few areas as crucial for infrastructure investment as cities.
Buoyed by an emerging oil and gas industry and a rapidly growing consumer class, Ghana’s economy is one of the fastest growing in the world. Investors are flocking to the country’s capital Accra to take advantage of new business opportunities and become part of this success story. Mastercard recently identified Accra as one of Africa’s top cities in terms of economic growth potential over the next few years. Local and foreign firms are also driving a number of urban development opportunities such as Ghana Cyber City, King City and Appolonia City which aim to set up modern, high-tech hubs within and around Accra. Continue Reading »
Takreem El-Tohamy, GM, IBM Middle East and Africa
By Takreem El-Tohamy
There’s a wonderful word in Swahili that I think expresses one of the imperatives for the future of Africa. The word is “harambee.” It means pulling together, collaborating and supporting each other. I believe that one of the key factors in the ability of African countries to create sustainable and equitable economic growth will be the emergence of innovation ecosystems. Harambee perfectly captures an essential element of such ecosystems—the ability of institutions and individuals to pull together and build a mutually supportive environment.
Innovation ecosystems are complex organisms that are difficult to create yet tremendously powerful when they work. Think Silicon Valley. They require a melding of all of the capabilities of governments, businesses, financiers, universities, and individuals. Together, these organizations and individuals provide the web of support that makes it easier for startups to launch and grow quickly, and for established companies to innovate more aggressively. With that kind of support, African entrepreneurs and businesses will find it easier to produce new products and services, or even create whole new industries. You can think of an innovation ecosystem as a collective intelligence—harnessed for the good of society. Continue Reading »
Jill Puleri, Vice President, Global Retail Leader, IBM
By Jill Puleri
These are crucial times for brick-and-mortar retailers as they evolve to put the consumer at the center of all that they do. Those that make good decisions are going to prosper; those who don’t are going to slip to the back.
Central to retailers’ ability to remain relevant is their response to the mobile opportunity. Mobile commerce is expected grow 115 percent over the next 12 months. Though the opportunity is clear, capitalizing on it is full of complexity as retailers integrate web sites and supply chains together with the numerous mobile devices that consumers are using to shop.
Just a few years ago, many retailers were working feverishly to push out shopping applications for mobile devices. There was good reason for the rush: tens of millions of consumers are jumping on the smart-phone band wagon and using them to shop. Continue Reading »
Craig Sowell, Vice President, IBM SmartCloud and Managed Services Marketing
By Craig Sowell
As we come to recognize the power of mobile, social and Big Data to deliver new forms of innovation and drive growth, a common, unifying element is the cloud.
Cloud computing is changing the way we live and do business. From how we enjoy music and movies to how we speed our transportation. Just look at how cloud is enabling innovation for Drivewyze, a company that provides a service for truckers that is comparable to the E-ZPass electronic toll-collection system available in 14 states from Indiana to Massachusetts.
But instead of speeding up congestion at tollbooths, Drivewyze enables truckers to avoid lengthy stops at the weigh stations where commercial truckers are required to check in. What makes this possible is enabling tablets, smartphones, or other in-cab devices with transponder-like functionality provided by the cloud. Continue Reading »
Harriet Fryman, Director of Market Strategy, Business Analytics, IBM
By Harriet Fryman
Big Data and analytics are to the IT industry what action hero movies are to the motion picture business. Each is hugely popular, lucrative and has its own subcultures. In fact, organizations that are not thinking of how to leverage Big Data and analytics today could be left in the dust tomorrow by organizational heroes that do take action.
IDC published a recent report that forecasts the Big Data market will reach $16.9 billion by 2015, up from $3.2 billion in 2010, seven times the estimated growth rate for the overall information technology marketplace. Organizations in all industries are under increased pressure to extract new insights and optimize business processes from this data explosion, and transform this overload of information from a threat into an opportunity.
Ultimately, it comes down to being an “action hero” inside of your organization – someone who leverages the power of analytics on Big Data and leads the way for their organization’s success. Continue Reading »
Latha Maripuri, Director, IBM Mobile and Security Services
By Latha Maripuri
Mobile technology has unquestionably changed how we interact in both our business and personal lives. In fact, mobile devices have quickly moved from a nice-to-have technology to a necessity for most of us.
But the integration of mobile within our lives doesn’t stop there. We’re using mobile technology in innovative ways and countless places across every industry. For example, doctors can track therapeutic effectiveness through remote monitoring apps, keeping them updated on patients even when neither is in the hospital. The examples are endless.
The importance that consumers are placing on mobile technology is now creating a shift towards putting mobile first in business. In fact, IBM recently announced a new generation of mobile enterprise technologies that are based on this point of view. Although this presents a great opportunity to modernize how interactions and organizational functions are approached, it has also already created some concerns. Continue Reading »
Charaka Kithulegoda, CIO, ING DIRECT
By Charaka Kithulegoda
It’s estimated that there are more smartphones on the planet than humans. By 2016, more than 10 billion smartphones will be in use around the global. And Canadians are leading that growth, with more than half of Canadian smartphone users banking from their mobile device – and that number grows even higher when looking at those between 18 – 34 years of age.
Our customers expect to be able to connect with their friends and family, browse and shop and of course, bank from their mobile devices. As the mobile marketplace continues to grow and expand, mobile banking is not just a convenient option for our clients, but a must have. So how do we provide our customers with easy access to their money at any time, wherever they are? Continue Reading »
17:55
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Guest in
IBM CEO Ginni Rometty
In these early days of the 21st century, Big Data, analytics, cloud, mobile and social technologies are transforming our world. This new era of computing provides the instrumentation, interconnection and intelligence that make it possible to build a smarter planet. But, in order to do so, countries, cities, corporations and individuals need to rethink how they go about achieving their goals. Watch this video of IBM CEO Ginni Rometty laying out her vision of the path forward at the Council on Foreign Relations–and her Q&A session with the audience. Join the conversation here and on Twitter at #IBM and #CFRlive. Here’s the speech.
Join us tomorrow to discuss how enterprises can take advantage of today’s cutting-edge technologies to become more competitive. IBM social business leader Jen Okimoto will lead a Smarter Friday chat on IBM’s People for a Smarter Planet Facebook page from 8:00 AM-2:00 PM ET. IBM social business evangelist Sandy Carter will host a #P4SPchat from 12:00 PM-1:00 PM ET on Twitter.
