By Ramin Eivaz
If you think back to the best gift you ever received during the holidays, I’ll bet for most of you it’s not just the most expensive present or the one that came in the biggest box. No, the best gifts usually come from people that really know you and put a lot of thought into personalizing that gift just for you.
At HSN, we feel the same way, and it serves as a motivating force that guides how we engage with our customers during this important time of year. We believe we know our customers better than any other retailer in the market, and that connection and intimacy we share with them really shines during the holidays. It’s much more than just providing our customers the best products at the best value – it’s about offering the products that are just right for each and every customer.
But with millions of loyal customers, we can’t just mass market our holiday offerings to them by making an email list and checking it twice. Those one-size-fits-all techniques are long gone and are about as welcome by our customers as a holiday fruitcake. Today retailers need to be able to deliver the right offer at just the right time, and for HSN, we need to do this on a massive scale across all platforms – from television to mobile devices. Continue Reading »
By Stephanie Trunzo
Mobile is predicted to account for more than 20% of online sales this upcoming holiday season and more than 80% of consumers are expected to perform mobile pre-shopping activities like browsing, finding locations, and adding items to their wish-lists.
The news follows the growing trend of mobile shopping. For example, more than half of all smartphone users use their devices to search for product and store information – and not only for the stores they’re in at the moment. The most common smartphone searches include comparing prices and looking for product information on different retailers’ websites. Continue Reading »
By Tom Rosamilia
IBM has always taken the long view of its business strategy, continuously reinventing – from divesting its PC business to more recently its x86 business.
Today’s announcement that GLOBALFOUNDRIES plans to acquire IBM’s global commercial semiconductor technology business is one more step in the company’s reinvention. The Agreement reinforces IBM’s clear path, commitment and vision for systems and hardware.
IBM’s proven model for success is driven by focusing on the high-value segments of our systems portfolio driven by the unique innovation that only IBM can bring. GLOBALFOUNDRIES’ business model is to innovate through high-volume semiconductor manufacturing, which is enhanced by economies of scale.
If you’ve been following IBM’s hardware business closely, you’ve heard us talk about the need to continuously transform our business. OpenPOWER, Software-Defined Storage, Flash memory, connecting mobile and the mainframe and the sale of our x86 business to Lenovo are a few of the most recent examples. Continue Reading »
By Bernard Tyson
Since shortly after Kaiser Permanente’s launch in 1945, this organization has been at the forefront of using technology to improve patient care. We started collecting large amounts of data about patients and treatment outcomes long before electronic medical records and “big data” became hot topics. And, today, we remain one of the early adopters of cutting-edge technology in the healthcare industry.
Like other healthcare organizations, we take advantage of technology to make our operations more efficient and to help deliver superior care. But I believe that information technology can play an even more important role in this industry: It can help us transform from focusing on healthcare to focusing on health.
What do I mean by that? To me, the term healthcare connotes being reactive to problems. That’s not enough. An organization that focuses more broadly on health itself can help people extend their lives and live healthier lives. Continue Reading »
By Michael Rhodin
It’s hard to believe it’s only been 10 short months since the IBM Watson Group was announced. We talked of bringing together a unique group of people – incredibly talented professionals from across IBM – into a new unit.
This included the single largest movement of IBM Research personnel in our history, along with 10 – 12 startups worth of new cognitive technologies that would help define the Watson team. Individuals and core capabilities from our software business would join into the fray.
A new approach to engaging the market would be created from talent across IBM’s sales, marketing, services and consulting organizations. A new cloud delivery organization would be formed out of our services teams to serve this market – all brought together with a single purpose: to usher in a new era of computing. Continue Reading »
By Bridget van Kralingen
The mobile revolution has transformed the way we connect, relax, navigate, enjoy our music and document our lives in photography.
Yet, for the most part, the impact of all this native capability on the devices we carry hasn’t penetrated the world of serious business. No doubt, millions of people use their personal mobile devices at work for tasks such as email, calendaring or instant messaging – all providing value. We reclaim some “niche time” and gain the convenience of untethering from our desktops. But that state of play – mobility as we know it today – is hardly transformative.
IBM and Apple have joined forces to unlock a new generation of value and possibility in mobility for business. Our companies have come together from two independent positions of strength, combining the best of what we’ve each built our reputations and market positions on: Apple’s legendary ease and user experience, with IBM’s depth in analytics, industry, enterprise-class software and cloud. Continue Reading »
To say mobile data traffic is getting congested would be the understatement of at least the last year. That’s because in that span of time, traffic from mobile devices has grown 81 percent. To help manage this data tsunami and keep information flowing, Dr. Dinesh Verma, IBM Fellow, worked on technologies applying IT principles to wireless networks. He and his wife, Paridhi Verma, Government and Education Marketing Manager at IBM, put their findings in a new book, Techniques for Surviving Mobile Data Explosion, that details the challenge and solution. The Smarter Planet blog caught up with Verma recently for more insight.
Smarter Planet: How much mobile data are we talking about?
Dinesh Verna: A huge amount of mobile data! As a sample point, global mobile data traffic grew 81 percent in 2013, and by the end of 2013 had reached 1.5 exabytes per month. That’s up from 820 petabytes per month at the end of 2012.
To provide some perspective, the total amount of data transferred in one full year on the Internet was about 1 exabyte just a decade ago, in 2004.
By Rick Singer
Ever since Augusta National Golf Club hosted its first Invitational event in 1934, a commitment to history and tradition has permeated the fabric of the Masters Tournament, which begins play this week.
While the Masters has delivered many thrilling, magical moments among the Georgia pines of the Augusta National golf course, many people may not be aware of the Tournament’s unwavering dedication to enriching the game of golf. From playing 18 holes on each of the Tournament’s four days — instead of 36 holes on the third and final day, which was the standard 80 years ago — to introducing the first cumulative over/under scoring method, the Masters has consistently established innovative practices that became and remain standards in the sport. Continue Reading »
By Scott Megill
The demand for healthcare to go mobile is on the rise.
More and more physicians and patients are using an increasing number of mobile healthcare apps, healthcare apps which enable an almost unlimited range of health-related functions, from an individual patient controlling their diabetes, to monitoring diet & exercise and even, to tracking medical treatments and progress.
By 2017, half of the world’s more than 3.4 billion smart phone users will have downloaded health-related apps.
The rapid increase in mobile health app use is generating an enormous amount of patient data. Simultaneously, a plethora of data is being generated through individual patient’s medical records, which can easily cross multiple departments, physicians, and clinicians.
How can healthcare providers manage this influx of data and tap into the mobile opportunity to draw key insights and improve customer care? Continue Reading »