By Menka Uttamchandani
In any given city, travelers are faced with dozens of hotel options, making the market not only competitive, but crowded. How does a hotel understand what potential customers are looking for and then provide it?
At Denihan Hospitality Group, a key to our success is our ability to strategically manage business information to make smarter decisions, allowing us to better understand guests on both an individual and company or agent level. This has enabled us to market and book the right room at the right time at the right rate, increasing revenue and profitability. Continue Reading »
By Dr. Timothy G. Buchman, MD, PhD
Remember when airplane cockpits were filled with round gauges, each providing a piece of basic information to the pilot?
In most hospitals today, we essentially operate on that same old-fashioned model for critically ill patients – those in the Intensive Care Unit (ICU). Machines provide separate pieces of data about a patient, say, heart rate, blood pressure or organ function. It’s then up to the doctor to watch all of this data and make decisions.
Take for example my patient, lying in the ICU with tubes of various sizes snaking into her body. Her husband and children look on while she is tended by an experienced critical care nurse. Eight infusers drip powerful drugs into her veins. A microprocessor-controlled ventilator regulates the composition, volume and pressure of each breath she takes. Continue Reading »
By Fred Balboni
Today’s marketplace is competitive. Successful leaders are infusing analytics throughout their enterprise to drive smarter decisions, enable faster actions and optimize outcomes. Business and technology executives alike are racing to convert data-driven insights into meaningful results.
IBM has proven experience and expertise turning data into value. But we wanted to know: are all investments created equal? Is there a secret sauce that enables one organization to derive more value from their data than another organization?
To help us answer these fundamental questions, we engaged the IBM Institute for Business Value to survey nearly 1,000 business and IT executives from around the globe. The survey was designed to identify and differentiate specific activities that can help organizations derive more value from their data. Continue Reading »
By Wes Hunt
At my company, we have been using Big Data and analytics, as permitted by law, to transform the way we serve our customers – to provide deeply personalized services. We study customer behaviors, preferences, and relationships to get a full 360 degree view of our customers.At Nationwide, we put members first.
We’ve always promised to protect the things that are the most important to them: their assets, their peace of mind and even their dreams, no matter how simple or grand they may be. Our brand promise, “Nationwide Is On Your Side,” is built on the core belief of building and enhancing customer relationships. We are committed to knowing and caring about our members, and being easy to do business with. Continue Reading »
By Steve Hamm
IBM hosted the Cognitive Systems Colloquium at its famed IBM Research Center in Yorktown Heights, N.Y., on Oct. 2, 2013. The all-day event brought together leaders in science, technology and psychology to discuss the coming era of cognitive computing and to craft a shared agenda among industry, academia and government.
The following is a time-stamped stream of live updates and insights from the event from presenters including, Nobel Prize laureate Daniel Kahneman, A.I pioneer Danny Hillis, Irving Wladawsky-Berger, Visiting Professor, MIT and Imperial College, and others. Continue Reading »
By Jerry Cuomo and Tony Stone
Imagine a day in the not-too-distant future when your car will alert you to a dangerous condition a mile ahead so you can slow down pro-actively or take an alternative route.
Or sensors detect abnormal wear on your brakes and the car automatically arranges for an appointment at your repair shop and even checks the parts inventory at the shop to make sure there will be no delay in getting the brake job done. Continue Reading »
By Scott Burnett
Despite an impressive track record of pioneering technology, today’s consumer electronics industry finds itself in the throes of a of massive transformation, driven by the proliferation of Internet-enabled devices that offer new intelligence and connectivity rivaling the ubiquity of electricity.
The tectonic shift is compelling electronics companies to search for new and sustainable growth opportunities as they set course to ride the next wave of the Internet of Things. The solution for a growing number of companies lies in the increasing possibilities of data analytics and cloud computing. Continue Reading »
By Martin Fleming
In a recent New York Times article, reporter James Glanz asks: “Is Big Data an Economic Dud?” Mr. Glanz seems to answer his own question skeptically. The “data era,” he suggests, will not match the earlier revolutions in manufacturing, domestic life and transportation.
In addition, the Wall Street Journal posted a blog discussing that Big Data is at, or near the peak of the Gartner “hype cycle” and “big data technologies are now soon to be due for a fall into the ‘trough of disillusionment.’” Continue Reading »