By Robin Phillips
As the UK’s leading pharmacy-led health and beauty retailer, Boots UK is always looking for opportunities to deliver our customers the best possible care, no matter when and from where they are shopping with us.
Today, many of our interactions with customers involve mobile to varying degrees – whether customers are searching store locations or browsing products on their smartphone, making a purchase using a smartphone, or receiving personalized promotion offers via text or through social media channels. Continue Reading »
By Steve Hamm
Chief Storyteller, IBM
During the TV broadcast for the 1977 World Series, color commentator Howard Cosell left a seemingly indelible mark on New York City’s Bronx Borough when the camera panned above Yankee Stadium and captured a building involved in flames. “Ladies and gentlemen, the Bronx is burning,” he said. It was a time when people were giving up not just on the Bronx but on the American city as an institution.
Many cities have staged amazing turnarounds in recent years. But can the Bronx? Continue Reading »
By Michael Garel
A few years ago, my wife and I frequently indulged in the guilty pleasure of browsing the shelves of our local Austin electronics store in search of the latest gizmos and gadgets.
Then, gradually, we shifted almost exclusively to online shopping. So did a lot of other people. Which is a huge problem for brick-and-mortar retailers.
On the flip side, that trend also created an opportunity for me to get into business. My company, eyeQ, which I launched with a partner in 2012, makes software that helps retailers understand customers so they can serve them better. Continue Reading »
By Jared Miller
Atlanta is the ninth largest metropolitan area in the U.S., home to over 5.5 million people including 15 million residents in the counties surrounding the new Atlanta stadium – the future home of the NFL’s Atlanta Falcons and MLS Atlanta, currently under construction.
Building a new stadium is a massive undertaking. The physical structure itself must be sustainable, not to mention come in on time and on budget. The physical and digital infrastructure needs to be state-of-the-art not just in year one, but also five, 10, even 20 years down the road. Continue Reading »
By Steve Hamm
Chief Storyteller, IBM
The last mayor of New York, Michael Bloomberg, captured headlines when he declared that NYC would someday overtake Silicon Valley as the world’s tech capital.
The current mayor, Bill de Blasio, is less bold in his pronouncements but no less aggressive in his deeds.
De Blasio’s program was on display at a tech-industry gathering in the DUMBO (Down Under the Manhattan Bridge) section of Brooklyn last evening–venue: Made in NY Media Center by IFP. City officials, business leaders and entrepreneurs discussed initiatives and business conditions at the second stop in the city’s Digital.NYC Five-Borough Tour–a series of events aimed at helping entrepreneurs succeed in the city. Continue Reading »
By Dan Pingree
Businesses large and small are feeling the effects of huge snowstorms sweeping into the Northeast.
For some, wintry weather is derailing activity creating disruption to northeastern seaports, airports and rail lines.
Other businesses more attuned to the vagaries of the seasons, however, such as Madison Heights, Michigan-based Moosejaw Mountaineering, thrive even when the weather turns wintery.
Weather normally has a temporary impact on the economy. For retail, however, the impact varies by segment. Thanks to weather forecasters, snowstorms are known days in advance. In many instances consumers rush out ahead of the storm to stock up on key supplies such as food, ice melt and more. Timing is everything. Continue Reading »
By Tahir Ali
When a group of volunteers launched City of Hope in 1913 as a tuberculosis sanitarium on the outskirts of Los Angeles, they initially treated patients in two canvas tents. In spite of those modest circumstances, the founders and staff were dedicated to harnessing the latest advances in medical science on behalf of their patients.
That drive is even stronger today. At City of Hope’s main campus in suburban Duarte and at 12 community practices in Los Angeles and Riverside counties, the organization provides an expressway between scientific breakthroughs and patients suffering from cancer, diabetes, HIV/AIDS and other life-threatening diseases. Continue Reading »
By Michael Karasick
When IBM Watson was first created, it was designed to use English and to answer “factoid” questions. Since then, as we expand Watson’s capabilities to transform industries and professions, we are adapting it for other languages and forging strategic alliances to accelerate adoption globally.
Our alliance with Japan’s SoftBank, announced today, is a powerful example of both of those imperatives at work.
SoftBank, one of the most innovative companies in Japan, has signed on as our strategic partner to help introduce Watson and cognitive computing to the world’s third-largest economy. We’re working with SoftBank to train Watson to “think in” Japanese, and SoftBank will build a powerful ecosystem of partners, including entrepreneurs, app developers and venture investors; as well as take its own Watson-based applications and services to market. Continue Reading »
By Rahul Nair
Miami Dade Transit (MDT) serves the seventh largest urban population in the U.S. As you might expect, public transportation for 2.7 million people can be challenging, but especially when asked to operate at a budget deficit that’s projected to reach $81.4M by 2023.
For MDT, operating as efficiently as possible is an imperative. That’s why in 2014 the organization turned to IBM to help identify and eliminate costly inefficiencies. In particular, it asked my team and me to help solve a growing dilemma on the streets of Miami’s South Beach: bus bunching.
Bus bunching occurs when two or more busses serving the same route arrive at a stop at the same time. Such phenomena results in longer wait times for passengers and dramatically lowers the utilization of the busses, costing cities millions of dollars a year. Continue Reading »
By Samir Mahir
Each January, the world’s greatest tennis stars meet in Melbourne to kick off a new year of Grand Slams. They’re greeted, of course, by more than 640,000 tennis fans – ready to watch each serve and volley.
At Tennis Australia, we strive to provide a premier tournament experience both on and off the court. That’s why we’ve teamed up with innovative technology partners to not only enhance the consumer tournament experience but also find new ways to offer some of the world’s best athletes deeper insight into the game they love. Continue Reading »