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How do you involve thousands of people in shaping how a city should be run? In a word, Jam.

Coventry City Council in the UK is running the first city based Jam, to take the conversation beyond city leader to its citizens. Why? Because none of us have all the answers. Pulling from a wider pool of people, experiences, backgrounds and expertise will give Coventry an edge in finding out what it needs to provide to its people and business.

photograph of the Coventry, England taken from...

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Coventry CC is calling their event the CovJam, and it will be taking place on 29 and 30 June and 1 July.

It looks to be a great event for the people in and around Coventry (or even from Coventry) to shape the way they live. A real step on the way to building a smarter city in the heart of the UK.

If you would like to be one of those taking part, please e-mail:communications@coventry.gov.uk with the subject line “CovJam”

What’s a Jam?

A Jam is an online discussion (think brainstorming on an epic scale) around a group of pre-selected themes, that an organisation wants to find innovative answers to.  Within the themes there are many discussions happening at once. The event is driven by specially invited subject matter experts, stakeholders and hosts, that help highlight interesting and valuable contributions from people like you and me, taking part in the Jam.

As you may know we have had lots of Jams in IBM, its become part of the culture and especially this version which is a mini-Jam, essentially a more focused Jam with fewer themes.

This Jam will be covering the following themes:

  • The rebirth of Coventry: The urban design for a future city. What do we do to the centre of Coventry to make people want to live here, work here, shop here, socialise here?
  • Sent to Coventry: Be inventive. What does Coventry really want to be known for?
  • Aspiring Coventry: Yes we can! Aiming high and fulfilling our potential. How can the people of Coventry believe in themselves and their city?
  • Community Cohesion: Getting on together and celebrating diversity. As the city continues to grow and change, will it remain relaxed and at peace with itself with its citizens feeling a strong sense of place and able to get along with each other
  • Citizens in the driving seat: The relationship between the state and the individual

Good luck to everyone taking part – Jams are usually a blast.

More details on the Coventry CC web site.

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June 1st, 2010
7:39
 

How often have you been told to ‘stop doing that’ because x,y and z is bad for you? Plenty, if you’re anything like me.

We get these sorts of messages everyday with the earliest examples usually from our parents and schools. It’s a common theme throughout life that usually continues after school into work. Quite honestly, people stop listening, especially when the reason for not doing something isn’t adequately conveyed.

If we take the environment, which probably contains the largest number of groups telling people to stop doing this, that or the other, people begin to push back. People don’t like being told what not to do. Even reasonable people think that being told not to drive but use public transport when it will take them longer and will cost them more is just crazy – they want the alternative to be better.

So lets flip it. Lets ‘start’ something. Today in London, IBM announced that it will be the exclusive partner for a nine day summit in September 2010 called surprisingly, START. It aims to explore what business can do for sustainability and what sustainability can do for business. In many ways it is just a start. Even though it is an event, START is also a national (UK) initiative of the The Prince’s Charities Foundation will continue way past September and a street in London coming to communities across the UK.

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Over nine days, IBM summit at START will bring together a brains trust of thought leaders to come up with ideas that organisations can sign up to because it makes sense for them and their business – not just the environment. All the ideas, findings and debates will be published online. Each day will focus on a different topic, such as new skills, the future of cities, energy and transport. You can see that in all cases that no single organisation or government is responsible for everything within these topics, it requires a number of bodies to come together and work together. So the summit will try to build a community of collaboration, discuss ways we can all work together to make stuff really happen, to make the alternative better than what we have now.

At the launch in London today, Steven Leonard, Chief Exec for IBM UK said, “the challenge [is] bringing all the necessary constituents together to develop and deliver more complex solutions to make the world – literally work smarter.”

Collaboration between organisations, public and private, is essential to make this initiative work. I for one am excited about the opportunities that this could bring up, such as the need to develop new skills myself and the push it will give to widen the use of social tools within business. Is it going to be easy? No. Will it all happen in 9 days? I very much doubt it, but there needs to be a point where we say, things have to change and we mark the beginning with this event.

But before the event we have a few weeks, time in which partners and invited companies will be starting to collaborate using our collaboration tools. So that the final agenda for each day will be built on the basis of the combined expertise. Essential to begin as you intend to go on.

Caroline Taylor, VP leading Project Start in IBM raised an essential point at today’s launch about the next generation: “If sustainability is about securing the future, young people are that future, and they will be vital in ensuring we define genuinely 21st century and forward thinking solutions.” Day 4 and 5 are devoted to new skills and starting young.

It’s not all work, work, workthere will also be a 12 day public festival that apart from being great fun will also give clear, simple and positive ideas on how people can start doing things that will help them lead a sustainable future. There will be plenty of big names in attendance, including two of my favourite comedians, secret gigs, mystery artists and a host of other good stuff.

Where’s this all happening? IBM summit at START will be hosted in Lancaster House, The Mall, London, September 8th – 16th. with the START garden party happening right next door in Green Park. Hopefully we will also be able to broadcast large parts of the business event over Livestream, no doubt we will have more updates here.

Prince of Wales (centre) at the launch of the "IBM Summit at Start" which will be held over 9 day in September 2010

The Start founding partners include: IBM, B&Q, Virgin Money, M&S, Asda, EDF Energy, Addison Lee,  BT Group plc and Waitrose.  Full list of supporting organisations on the web site.

Read more about IBM Summit at Start.

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May 24th, 2010
9:12
 

by Cary Barbour, IBM

IBMers are a proud lot for many reasons. One of the things that makes me proud to be part of this organization is the impact that we have in our communities, and our company’s overall social responsibility. In fact, citizens in general – and IBM employees in particular – are becoming more and more interested in their communities and societal engagement. A company that’s dedicated to making a difference and being a responsible corporate citizen is a company that more people are interested in working for and staying at.

But IBMers are not the only ones who value these traits – others are impressed by them too, and that’s helping to boost our brand equity. As many of you have seen, IBM was recently selected as #2 in BrandZ’s ranking of the Top 100 Most Valuable Global Brands for 2010. Sure, some of the criteria used to rank companies are not surprising: building trust, making a brand personal, using heritage to create authenticity. Those make sense and they’re hugely important. But the things that resonate most with me might not be quite as intuitive when it comes to brand equity – citizenship and corporate social responsibility.

In a tight economy like the one we’ve been in for the past couple of years, corporate giving and philanthropy tend to be some of the first casualties. As companies around the globe have struggled through one of the toughest recessions on record, a lot of them have dialed down or entirely stopped community donations and volunteering programs. But not IBM.

Corporate social responsibility and community engagement are part of IBM’s nearly 100-year history. Our focus has always been on innovation that matters for our communities, helping IBMers feel fulfilled and developing the next bench of leaders. It’s our business culture and our community culture.

See IBM’s VP of Corporate Citizenship and Corporate Affairs, Stan Litow, speak about this value to communities, employees and brand equity here.

Stan Litow

The Corporate Service Corps is a perfect example of how IBM employees are engaging in communities, feeling more fulfilled in their jobs and enhancing their leadership development. This program is taking what’s at the heart of our Smarter Planet strategy and enabling groups of highly talented employees from a range of countries to volunteer their time and travel to emerging markets to help improve economic development, government services, and stimulate job growth.

There are three main advantages to programs like this. They benefit the cities in these emerging markets by helping them to leverage intelligence and improve critical systems such as transportation, water, food safety, education and healthcare. They benefit the groups of IBM volunteers by building their teaming abilities, providing a cultural learning experience, and offering a chance to broaden their skills and test them out in emerging markets.

And for IBM, which has created this program to enable this expert volunteerism, it provides an enormous benefit by building bridges between high-talent employees and important urban centers around the world and developing the type of leadership to help the company lead globally in the 21st Century.

With programs like this, we’re not just tossing our spare change back to the community, with the only goal being generosity. But rather we are taking what is most valuable to the IBM company – our innovation technology and the skill and talent of our people – and contributing it into the communities we live and work in. IBM’s overall approach to philanthropy goes beyond simple check writing and harnesses our company’s industry leading technology, the talents and passions of IBM employees, and our Smarter Planet vision. That’s one of the reasons we keep talented employees around, and it’s one of the reasons I’m proud to be an IBMer. It’s also helping to build our brand equity around the world, as more and more people see the value we’re creating in our communities.

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May 11th, 2010
11:13
 

Later this week IBM opens a new lab in United Kingdom. Manchester to be precise.

Rod Adkins, Senior VP, Systems and Technology Group, traveled to Manchester (at the risk of being stranded thanks to the ash cloud) to cut the ribbon and welcome the lab into IBM.

Manchester Lab in the heart of the city

Manchester Lab in the heart of the city

The lab creates systems software for the Power system, focusing on privacy, virtulisation and opimisation – so clients can manage workloads and reduce storage costs.

The IBM Lab has its origins in Transitive, a spin-off company from University of Manchester, acquired by IBM in 2009 and many of the Engineers are former graduates of the University. The acquisition formed part of IBM’s ongoing strategy to help clients optimise the efficiency and productivity of their computing infrastructure and improve the utilisation of the servers that run them.

I spoke to a couple of the guys at the lab last week who are looking forward to the new challenges and opportunities that being part of IBM brings. They are already working with teams across the globe, so this is no outpost but a core part of our integrated team that is working on enabling better and quicker systems migration and consolidation.

So tomorrow I’ll be taking a train up to Manchester to see the guys and video a few of them, hopefully if I get time I’ll post a couple before the event tomorrow.

Lots more on the website about Smarter Systems.

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March 16th, 2010
11:42
 

embedded by Embedded Video

In our latest video, we wanted to address a few of the basics behind IBM’s smarter planet strategy. We interviewed three IBMers, featured in the video above – in order of appearance: Mike Wing, Andy Stanford-Clark and John Tolva – and asked them to talk about what Internet of Things, System of Systems, and Smarter Planet mean to them. We tried something new with this video, interviewing these gentlemen, then animating around some excerpts from the audio captured.

Although Internet of Things and System of Systems are not IBM-bred concepts, they help to explain a great deal about what is happening now where the digital world meets the physical and intellectual. An excerpt from the film:

Michael Wing: “Over the past century but accelerating over the past couple of decades, we have seen the emergence of a kind of global data field. The planet itself – natural systems, human systems, physical objects – have always generated an enormous amount of data, but we didn’t used to be able to hear it, to see it, to capture it. Now we can because all of this stuff is now instrumented. And it’s all interconnected, so now we can actually have access to it. So, in effect, the planet has grown a central nervous system.

Look at that complex set of relationships among all of these complex systems. If we can actually begin to see the patterns in the data, then we have a much better chance of getting our arms around this. That’s where societies become more efficient, that’s where more innovation is sparked.

When we talk about a smarter planet, you can say that it has two dimensions. One is to be more efficient, be less destructive, to connect different aspects of life which do affect each other in more conscience and deliberate and intelligent ways. But the other is also to generate fundamentally new insights, new activity, new forms of social relations. So you could look at the planet as an information, creation and transmission system, and the universe was hearing its information but we weren’t. But increasingly now we can, early days, baby steps days, but we can actually begin to hear the planet talking to us.”

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Sewage and wastewater:  not the most appealing things to consider, yet consider them we must, because many of today’s aging water and sewer infrastructures are, quite literally, coming apart at the seams.  As with most problems, ignoring this one doesn’t make it go away, either.  Spills, leaks and overflows are becoming all too common: wasting water, spewing pollution into rivers, lakes and oceans, harming wildlife and the environment, and presenting an enormous threat to public health.

Yet in many places, water remains an afterthought.  Communities often resent water restrictions, not understanding the need to conserve.  And while upgrades or repairs to existing systems may seem expensive, the stakes are too high to ignore:  this map neatly shows that nearly half of the world’s population faces a water shortage.  And this one shows the widespread reach of groundwater contamination.  None of this is going to change by itself.

On its website, the U.S. Environmental Protection Agency Office of Water notes that given the scarcity of freshwater supplies and the intrinsic value of our water resources, water should be recognized as a precious commodity and protected…and goes on to say that because water is considered common property that belongs to everyone and no one, it is subjected to exploitation and misuse.

Many communities face significant challenges when it comes to managing aging water and sewer infrastructures.  But since we at IBM began to explore how we could apply advanced analytics and other technologies to help create sustainable water systems, we’ve found a growing number of people ready to think differently about the value of water, ready to meet those challenges head on.  Our collaboration with the city of Dubuque, Iowa, continues with the rollout of a smart water meter pilot that will let customers see trends in their water use and help them to conserve.  And in Sacramento, California, we’re helping two agencies – the Sacramento Area Sewer District (SASD) and the Sacramento Regional County Sanitation District (SRCSD) — improve water quality and help prevent sewage spills.

SRCSD treatment process

SRCSD treatment process

The SASD manages wastewater collection services for more than one million people in the Sacramento region via a complex system that includes 52 miles of forced mains and pressure systems, 3,000 miles of gravity sewers, and 279,000 service level connections.

And the SRCSD, which treats wastewater from the SASD along with other regional wastewater collection agencies, runs a state of the art treatment plant comprising nearly 100 miles of pipeline and 20 pump stations. On an average day, the plant moves and treats approximately 165 million gallons of wastewater—enough to fill a football field 40 stories high.

SRCSD plant control center

SRCSD plant control center

Keeping track of all those moving parts – not to mention maintenance records, service calls, compliance reports and so on – was once a major headache, to say the least.  Now, we’re helping these agencies collect, analyze and share data in real time so that they can identify and prevent emerging problems before they happen.  That’s pretty cool.

In these cities and in many others around the world, we’re finding advocates, collaborators and partners who are ready, willing and able to make significant changes in the name of sustainability and environmental stewardship.  Because truly, it’s not a choice, it’s an imperative.

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January 22nd, 2010
14:47
 

by Sharon Nunes

Have you ever thought that one day you might turn on a faucet and no water would come out? Did you ever consider that getting a glass of water from a restaurant could cost money? While these scenarios might seem far-fetched today, a water crisis is looming — and if we don’t get serious about smarter water management, it can – and will – become a reality.

The world’s population tripled in the 20th century, and according to the World Water Council, the use of renewable water resources has grown sixfold in that timeframe. Within the next fifty years, the world population is expected to increase by another 40 to 50 percent. This population growth – coupled with industrialization and urbanization – will result in an increasing demand for water. But overall, little has been done to address this crucial issue. Consider the Clean Water Act of 1972. Although it was put into place to create an era of technological innovation, the promise is still largely unfulfilled.

In his recent speech ushering in the Decade of Smart, our chairman, Sam Palmisano, pointed out that applying smarter technologies to drive cost out of legacy systems and institutions—doing more with less—would be critical to near-term and long-term economic prospects. He emphasized that we need to do more than extend the useful lifetime of our infrastructures – we must ensure that next-generation systems are inherently more efficient, flexible and resilient.

Up to 50 percent of usable water is lost due to leaky pipes. To put this into perspective, imagine that when you fill up your car with gas, half of that gas drips to the ground, wasted, instead of flowing into your tank. The good news is that there are many ways to extend the useful lifetime of our water infrastructures around the world – and to look at water management in new ways and build new, smarter systems that take into account the true value of this critical resource.

For example, IBM is working with the San Francisco Public Utilities Commission (SFPUC) to provide deep insight into the management of their water supply and usage so they can improve the quality of their water while reducing the costs associated with minimizing pollution. SFPUC, which treats an average of 80-90 million gallons of wastewater per day during dry weather and up to 370 million gallons of combined wastewater and storm runoff per day during the rainy season, is working with IBM to develop smarter management of the city’s 1,000 miles of sewer system and three treatment facilities.

We are also working with water utilities around the world – in Europe, Australia, China, Japan, to name a few – to help improve the availability and quality of drinking water and to help add efficiency to the management of water management systems.

With advances in technology—sophisticated sensor networks, smart meters, deep computing and analytics—we can be smarter about how we manage our planet’s water. We can monitor, measure and analyze entire water ecosystems, from rivers and reservoirs to the pumps and pipes in our homes. We can give all the people, organizations, businesses, communities and nations dependent on a continuing supply of freshwater—that is, all of us—a single, reliable, up-to-the-minute view of the way we use water. And by doing so, we can help build a sustainable, smarter planet.

Sharon Nunes is vice president of IBM Big Green Innovations, a portfolio of environmentally-focused initiatives at IBM.

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January 15th, 2010
10:32
 

This week we heard Sam Palmisano talk about educating people for future jobs, not past jobs. With unreal timing IBM Ireland is attending and taking an active part at the BT Young Scientist & Technology Exhibition in Dublin (14 – 16 Jan).

Now in it’s 46th year, the exhibition is the culmination of a competition that encourages and recognises second level students from right across Ireland, with 500 student exhibitions around 40,000 student visitors.

In addition to the Smarter Planet stand, IBM is taking part in the “Learning Technology for the 21st century” and will be presenting a “Smarter Planet Award” for the project that best exemplifies making intelligent use of data collected from the real world – which is at the heart of making a smarter planet.

Do check out what the Ireland team are doing over on their blog where they are already posting videos and updates from the event as well as the winners of the special award. Or get along tomorrow if you are in the area.

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January 13th, 2010
19:46
 

Click to listen to podcast: Building a Smarter Planet – Patents

Manny Schecter, IBM Chief Patent Counsel told me that “patents are the currency of innovation.”

Approximately 150,000 U.S. patents are granted to investors each year and for the last 17 years, IBM has received more U.S. patents than any other company in the world. According to IFI Patent Intelligence, in 2009 IBM was issued 4,914 U.S. patents. So IBM is clearly a major player in the world of innovation.

Yet it’s still the case that some don’t know what IBM does. It’s clear based on numbers that IBM is an “innovative” company, sure, but what does IBM invent and why?

What I found out from speaking with Kathryn Guarini and John Gunnels, two IBMers with a number of IBM patents is that, believe it or not, inventors don’t want to spend their time reinventing the wheel to pad their portfolio, they’re looking toward innovation that matters (a company line which I understand better now that I’ve spoken with some true innovators). Guarini, director of Systems and Technology Development for IBM Systems and Technology Group says, “We want to innovate where there is real value. We don’t want to innovate everywhere, all the time.”

Mr. Gunnels is a research scientist in the area of high performance computing.  He has worked on several projects and is named on multiple patents related to IBM’s Blue Gene Supercomputer which was awarded the U.S. National Medal of Technology and Innovation in 2009. Blue Gene systems have helped map the human genome, investigate medical therapies, safeguard nuclear arsenals, simulate radioactive decay, simulate brain power, envision financial scenarios, predict weather and climate trends, and identify fossil fuels. And he told me that there have actually been cases where Blue Gene predicts the outcome of an experiment, which were only later verified with an actual experiment.

Several patents have been issued around Blue Gene in 2009, but consider another patent which IBM was issued this year:

U.S. Patent 7,612,655 – “Alarm System for Hearing Impaired Individuals Having Hearing Assistive Implanted Devices”
This patent describes a method for alerting profoundly deaf sleepers to danger, such as fire and carbon monoxide, or to circumstances such as a doorbell, phone call or wakeup alarm.  The concept works best for deaf individuals who have cochlear implants.  These people typically deactivate their implants when they bathe or sleep for reasons of comfort and safety.  They do so by detaching a small device normally worn outside the ear, and which normally functions as a signal transmitter to an implanted component.  During sleep or bathing activities, they typically can’t or won’t wear a device that vibrates, nor can they rely on flashing lights to catch their attention.  The patented method enables the implanted component to begin buzzing abnormally or stay silent, depending on what occasion for which the user has programmed it to respond.

As an IBMer, it’s a source of job-related pride to see companies like mine investing in something that actually makes a difference for our company and for the world. “Innovation that matters”, not just a catchy slogan or corporate mantra.  It is one of our company values.  Something we, as IBMers, take pride in and use as inspiration everyday. And I think that the real thing to take away from all the reports on patents and patent leadership is this: a great number of these innovations being patented are helping to make the world safer, cleaner, more efficient and most notably, smarter; for people, societies, and for the world.

To read about more IBM innovations and their impact, see this article from IBM Research.

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January 12th, 2010
15:51
 

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Sam Palmisano at Chatham HouseAs you may have noticed from the last post, IBM’s Sam Palmisano visited the Chatham House stage in London today having delivered a speech titled ‘Welcome to the Decade of Smart.’ Throughout tonight (and over the coming days) we will be posting content and links to images and video from the event here, as they become available.

From the post-event materials being distributed:

On January 12, 2010, Samuel J. Palmisano, IBM Chairman of the Board, President and Chief Executive Officers, addressed business and civic leaders at Chatham House in London. In his remarks, he described how forward-thinking leaders in business, government and civil society around the world are capturing the potential of smarter systems to achieve economic growth, near-term efficiency, sustainable development and societal progress.

Links:

Launch a video of the speech: Sam Palmisano at Chatham House

Launch a video of the Q&A from Chatham House: Q&A from Chatham House

Today, Steve Lohr of the New York Times published a brief article about the speech that takes a look at the past year of Smarter Planet work from IBM.

Paul Glader of the Wall Street Journal published an article today as well that examines aspects of IBM’s Smarter Planet initiative.

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