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Bernard Tyson, CEO, Kaiser Permanente

Bernard Tyson, CEO, Kaiser Permanente

By Bernard Tyson

Since shortly after Kaiser Permanente’s launch in 1945, this organization has been at the forefront of using technology to improve patient care. We started collecting large amounts of data about patients and treatment outcomes long before electronic medical records and “big data” became hot topics. And, today, we remain one of the early adopters of cutting-edge technology in the healthcare industry.

Like other healthcare organizations, we take advantage of technology to make our operations more efficient and to help deliver superior care. But I believe that information technology can play an even more important role in this industry: It can help us transform from focusing on healthcare to focusing on health.

What do I mean by that? To me, the term healthcare connotes being reactive to problems. That’s not enough. An organization that focuses more broadly on health itself can help people extend their lives and live healthier lives. Continue Reading »

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Terry Jones, Executive Chairman, WayBlazer

Terry Jones, Executive Chairman, WayBlazer

By Terry Jones

My first job when I got out of college in 1971 was as a receptionist at a travel agency in Chicago. In those days, believe it or not, we used telegrams to make international reservations.

It’s amazing to think how far travel has come since then—and the role that information technology has played in those changes.

Today, the travel industry is primed for yet another revolution. This time, cognitive computing is the agent of change, and my company, WayBlazer, is one of the industry pioneers.

WayBlazer taps into the power of IBM’s Watson to help Web sites create travel experiences that fit the interests and budgets of individual consumers. It’s a step towards a time in the future when, I believe, computers will serve as truly personal travel advisors—enabling people to do everything from arranging the perfect vacation to making last minute-changes with the minimum of fuss.

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Professor Jane den Hollander, Vice-Chancellor, Deakin University

Professor Jane den Hollander, Vice-Chancellor, Deakin University

By Jane den Hollander

The core objective of any university is to enrich and extend the minds of our students, setting them up with the right skills and knowledge for life and for employment. For those arriving on campus for the first time, however, getting accustomed to everything from class locations to extracurricular schedules can leave little headspace for learning.

At Deakin University, we’ve long felt that the quality of student information directly impacts the quality of their subsequent learning experiences – we believe in being bold and offering a premium learning experience for students to thrive in any environment, with the skills and values to enable life-long success.

A range of initiatives, including our one-stop personal information and learning site for students called DeakinSync, saw us ranked the highest in our state for overall student learning satisfaction. SP Think ForumBut we’re constantly asking ourselves the question: how can we make learning at Deakin as frictionless and personalised as possible for our students? Continue Reading »

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Myung J. Lee, Executive Director of Cities of Service, based in Manhattan

Myung J. Lee, Executive Director of Cities of Service, based in Manhattan

By Myung J. Lee

When you read about governments using data today it’s often about how they’re using things like analytics to help national concerns such as health care, or public safety issues, such as the NYPD’s CompStat program. But mayors are becoming some of the biggest consumers of data, and cities are using analytics in innovative ways that never before seemed possible.

That convergence of government services and data is one of the things being discussed this week at the ThinkForum in Manhattan, where IBM is engaging with leaders from around the world to talk about how analytics can help change cities, countries and industries.

SP Think ForumMayors are working with nonprofits, local agencies, and others to engage and empower their citizens to solve real problems in their communities — with data, and despite fewer resources than ever before. The real stories are inspiring, and the possibilities for replication are endless. Continue Reading »

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Jane Snowden, Chief Innovation Officer, IBM Federal

Jane Snowdon, Chief Innovation Officer, IBM Federal

By Jane Snowdon

One of the greatest, if not the greatest innovator of the 20th Century, Albert Einstein, once said, “You can’t solve a problem on the same level that it was created. You have to rise above it to the next level.” And today that next level, especially for the federal government, is cloud.

“It’s all about cloud.” We hear in meetings, presentations, email pitches, articles, etc. Aside from the trend, cloud in the federal government is fueled by three essential truths:

  • * Agencies are seeking a Cloud First approach in their new technology investments;
    * They need to do more with existing or fewer resources, and;
    * Government leaders have a desire to fulfill citizens’ needs that demand more social and mobile channels to engage.

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Jamie Thomas, General Manager, IBM Storage and Software Defined Systems

Jamie Thomas, General Manager, IBM Storage and Software Defined Systems

By Jamie Thomas

Advances in cloud, analytics, mobile, social and security are contributing to the constant generation and sharing of digital information to the tune of 2.5 billion gigabytes per day.

The data deluge is disrupting the enterprise from technologies to process and pressuring more organizations to make real-time decisions based on this new-found natural resource. As a result, it’s causing many to rethink how it moves, stores and retrieves that information. For a growing number of clients, the days of simply adding hard drives and computers at increasing data challenges are over.

Enter the era of “software defined” and in particular, software defined storage.

This category describes a set of software capabilities that automatically manages data locally and globally, rather than the hardware on which it runs. Through this approach, organizations can achieve breakthrough speeds in data access and dramatically improve data management. Continue Reading »

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Steven KennerBy Frances West

Designing for the user experience is an important component to the success of any app or technology, but it’s critical when creating those intended to help students with disabilities overcome physical barriers.

According to the NationalCenter for Learning Disabilities (NCLD), there are 2.4 million American public school students identified with a learning disability, representing the largest segment of students receiving special education services. Continue Reading »

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Kareem Yusuf, Vice President, Development, IBM Software Group

Kareem Yusuf, Vice President, Development, IBM Software Group

By Kareem Yusuf

How do we re-examine brand images in a world of digital interactions?

We have certainly reexamined social interactions in the digital age. Emoticons and abbreviated languages such as “LOL” have altered how we communicate and interact with each other.

But as individuals, consumers, clients and employees, we continue to want more from our brands. As brand stewards, public relations professionals, marketers and Chief Experience Officers, we are focused on what it takes to make the right experience count for our brand’s image.SP Ted a tIBM logo

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Jessica Singleton, Digital Director, City of New York

Jessica Singleton, Digital Director, City of New York

Today, the City of New York and Mayor Bill de Blasio unveiled digital.NYC, the world’s first comprehensive, digital hub for New York City’s thriving tech community and startup ecosystem. Powered by IBM Cloud and built on Bluemix, IBM’s platform for cloud-based mobile and web development, digital.NYC is a testament to how advanced technologies such as cloud can help drive economic growth and innovation.

The Smarter Planet blog sat down with Jessica Singleton, digital director for the City of New York, to learn a little bit more about the creation of digital.NYC, as well as her opinion around how the platform will help to skyrocket NYC’s already flourishing tech scene. Continue Reading »

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Oded Margalit, Computer Scientist, IBM Research - Haifa

Oded Margalit, Computer Scientist, IBM Research – Haifa

By Oded Margalit

By day I’m a mathematician working in cyber security at IBM Research-Haifa. But in my “copious” spare time, I’m also the puzzle master for IBM’s Ponder This puzzle, a position I’ve enjoyed since 2009.

The original puzzle master, Don Coppersmith, started the monthly challenge in May 1998 as part of an IBM booklet named Changing the World that challenged inventors to ponder a geometric puzzle when they were stuck on a problem at work.

Solving “Ponder This” puzzles is about being a part of a community of people curious about how to solve problems. Our “solvers” have backgrounds ranging from vice presidents of corporations to PhD students, analysts, post docs, and even my fellow IBM researchers. Some are also high school students and their teachers or parents. Some columnists and research institutes also link to our puzzles (like page 15 of the Mathematical Sciences Research Institute publication.) Continue Reading »

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