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By Marie-Anne (Kui) Kinyanjui
IBM external relations, Kenya

mkWhat seems like a random question was actually a something that was being asked this week by leaders from government and business that attended the Smarter Cities Roundtable in Nairobi this week. Stakeholders from the Kenyan government, private sector and civil society gathered to identify Nairobi’s most significant challenges in order to frame discussion on technology could ease the city’s transitional growth.

In the next 20 years, Nairobi’s population – already the largest on the East coast of Africa – is set to exceed that of these three mega cities in coming years. The Kenyan capital’s population will balloon by 65 per cent over the next decade to stand at between 8-10 million, presenting a unique challenge to a city that is already struggling under to accommodate the needs of its residents. The main challenges are transportation, utilities, safety and security and urban planning.

So as leaders from government and business look for best practice from other cities for how have tackled their urban challenges, the examples of Rio, London and Singapore are actually more relevant than we might have suspected.

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By Robert Atkinson
President
Information Technology and Innovation Foundation.

Robert Atkinson, president of the non-partisan public policy think-tank ITIF, today moderated a panel of experts on emerging technologies in the fields of health care, transportation and energy at IBM’s Frontiers of IT Capitol Hill briefing.

Here’s the Washington Post’s Post Tech blog curtain-raiser on the event.

RAtkinson_headshot_2010Recently considerable attention has been drawn to the emergence of “Big Data”—large scale data sets that businesses are using to unlock new value using today’s computing and communications power.  As a McKinsey Global Institute study recently showed, Big Data offers a wide range of commercial opportunities in virtually every sector of the economy for the United States.  To take one example, the authors estimate that better use of big data in health care could generate an additional $300 billion in long-term value, with approximately two-thirds of that coming from a direct reduction in national health care expenditures.

The use of Big Data should not be confined to just the private sector; data offers incredible new opportunities to the public sector as well.  Policymakers have the opportunity to use Big Data to improve government in areas such as public safety, public health, public utilities and public transportation.  ITIF has discussed many of these opportunities before.

Consider the following:

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September 28th, 2011
15:54
 

ab headshot2by Andy Bochman, author of the Smart Grid Security Blog and an Energy Security Lead for IBM’s Rational division.

Next month, I’ll be meeting with key industry experts to discuss Security metrics at the EnerSec Smart Grid Security Summit in San Diego. We’ll covering the challenges with, and business benefits of measuring utilities’ smart grid with the right metrics, including organizational security maturity. This got me thinking about consumers and behavioral economics and what we value as important. Is it convenience, social acceptance, security, privacy, price? Continue Reading »

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Every tech company attempts to sell potential  customers on the promise that its products and services will deliver a superior return on the customer’s investment dollars. That’s not a particularly difficult task when you’re talking about traditional IT investments, which seek to improve the efficiency and productivity of the IT function itself. But it’s harder when the purpose of the investment is to boost the performance of an entire business, including placing a value on the benefits received by the customers’ customers. Such is the challenge facing IBM when it hawks its Smarter Planet solutions.

A year ago, IBM’s leaders commissioned the IBM Center for Applied Insights, an internal research group,  to come up with a way of presenting the whole array of gains from Smarter Planet projects by focusing on vertical industries. The group created a new methodology for gathering and analyzing pertinent information and placing dollar values both on the components of a project and on the entire effort. The initiative, called “ROI for Smart,” has resulted in series of reports analyzing the returns for specific projects in eight industries. Steve Rogers, the director of the Center, says that unlike other approaches in the tech industry, “this is not about measuring the ROI of IBM’s products and services; it’s measuring the ROI of pursuing a Smarter Planet path and achieving higher levels of business competency.”

As a reporter covering the enterprise technology industry for two decades, I was deeply skeptical whenever tech vendors claimed that they had come up with their own assessments of the value they could create for customers. I still am. But I’m also impressed with the results that Rogers and his team have come up with.

You can decide for yourself if their analysis is credible by reading the reports:

Healthcare: Capturing Value from Patient Centered Care.
Retail: The Value of Smarter Merchandising.
Electronics: The Road to Customer Intimacy.
Banking: The Value of Credit Risk Management.
Transportation: The Value of Customer Centric Sales & Services.
Government: The Value of Smarter Social Services.
Telecom: Smarter Communications Through Analytics.
Chemicals and Petroleum: The Value of Smarter Oil and Gas Fields.

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This is the third in a series of three essays about the potential payoff from applying Smarter Planet thinking to businesses. The first two essays can be found here and here.

roi for smart graphic

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Some of the early conversions to smart grid technologies in the United States prompted backlashes from consumers. Utility customers in California and Texas, for instance, complained that the meters weren’t accurate and their monthly bills were soaring. These situations gave smart metering a bad name. But a large-scale rollout of smart meters s on Europe’s island of Malta that’s being managed by IBM hasn’t sparked the same kind of reaction.

Why not? Jean-Christophe Samin, project manager for IBM’s smart grid deployment for electricity and water in Malta, says the engagement teaches two important lessons:

1) Communities shouldn’t do smart metering in a vacuum. It should be part of a comprehensive makeover of how their utilities manage their businesses–the entire information chain from meter to billing system. “Smart metering needs to go hand in hand with the larger transformation,” Samin says.

2) It’s important to start small with a pilot version of the system. You work the problems out without major disruptions to the utilities or consumers. “This is a fundamental step before launching the massive rollout,” he says.

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IBM has plenty of company when it comes to deep concern and deep thinking about the future of cities.  Today, at the Intelligent Cities Forum in Washington, D.C., hundreds of urban planners, city leaders and data mavens are gathering to share insights on ways to make cities more successful and sustainable using data, analytics, collaboration and foresight. The A Smarter Planet blog will feature live blogging from the event, so please return here frequently to see updates.

To see a live video of the event, click here. To learn more about the event, click here. To follow or participate via Twitter, use #icities.

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Anne Altman, general manager, Global Public Sector, IBM, talks about why cities are so important to having a sustainable planet.

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IBM has plenty of company when it comes to deep concern and deep thinking about the future of cities.  Monday, at the Intelligent Cities Forum in Washington, D.C., hundreds of urban planners, city leaders and data mavens will gather to share insights on ways to make cities more successful and sustainable using data, analytics, collaboration and foresight. The A Smarter Planet blog will feature live blogging from the event, so please return here frequently to see updates.

To see a live video of the event, click here. To learn more about the event, click here. To follow or participate via Twitter, use #icities.

IBM uses the term smarter cities. It’s an essential piece of the overall Smarter Planet strategy. The company believes that smarter cities drive sustainable economic growth by leveraging information to make better decisions, coordinating resources to operate more effectively and anticipating problems so they can be resolved before they get too big. If cities manage their knowledge wisely and aggressively, they’ll become better places to live and will create abundant economic opportunities for their citizens in a rapidly changing world.

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June 1st, 2011
15:00
 

If you live or travel in Africa these days, there’s a phrase you’ll hear a lot: this is Africa’s time. It’s an expression of a rising sense of optimism about the potential for the African economies. Within Africa and around the world, there’s hope that modern technologies and market-based systems will help to provide the boost that they need to become more successful.

IBM shares the optimism. It sees the potential to work alongside its clients and partners to play a leading role in Africa as it becomes a vibrant player in the global economy.

The company displayed its commitment to Africa today when it announced the opening of a new subsidiary in Dar es Salaam, Tanzania—a continuation of its geographic expansion on the African continent. This is the third subsidiary to be established this year, following those Ghana and Senegal. IBM now has employees in 20 African countries. More branch offices are coming.

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Superconductivity demonstrated

Superconductivity demonstrated

When IBM scientists J. Georg Bednorz and K. Alex Müller discovered the first practical high-temperature superconductor material 25 years ago, they were considered rebels–and maybe even a little crazy. That’s because they were experimenting with ceramic materials that were deemed by many scientists to be inappropriate for the task.

Their stunning breakthrough altered the landscape of physics. The two were able to demonstrate the phenomenon of superconductivity in materials at a temperature that was 50% higher than had been shown before–theoretically making it possible for the effect to be used in commercial applications. For their work, they received the Nobel Prize in Physics in 1987.

But it is only now, a quarter of a century later, that the early promise of this breakthrough is beginning to pay off for humanity. Electrical utilities are now deploying superconductor materials in their distribution lines, and they’re also being used or tested in wind turbines, metal processing equipment, magnetic-resonance-imaging scanners and Maglev trains.

For scientists, there are two thrilling moments in the life cycle of innovations–the initial breakthrough and the big bang of impact. This is one of those moments, and it’s felt not just by the two scientists involved but the entire staff of IBM Research. “You don’t just work for the fun of it. You’re working to have impact,” says Christophe P. Rossel, a physicist at IBM’s Zurich lab, where the superconductor work took place. “Looking at the breakthrough of a colleague is an inspiration every day.”

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March 18th, 2011
10:15
 

In the next couple of years, there are expected to be 2 billion people connected to the Internet. At the same time, the instrumentation and interconnection of the world’s human-made and natural systems is exploding–which could mean that there soon will be more things connected to the Internet than there are people who are connected. This Internet of Things promises to give people a much better understanding of how complex systems work, so they can be tinkered with to make them work better. But it also opens up a whole new sphere of insecurity. Each of those sensors is, potentially, a point of vulnerability to people who write malicious code for fun, or profit, or to further their political goals.

Andreas Wespi

Andreas Wespi

Harm could come in many forms, but some of the most hurtful scenarios for attacks on the Internet of Things  include electrical power and communications blackouts, disruption of air traffic and roadway traffic lights, interruption of oil and gas exploration and contamination of water. So far, these concerns are mostly theoretical, but the spread of  Stuxnet, the computer worm that targets control systems at nuclear power plants, shows just how dangerous such attacks can be. The worm knocked out about 1,000 centrifuges at Iran’s Natanz uranium enrichment plant last year–and atomic energy experts warn that it has the capability of creating Chernobyl-like disasters. “We have to understand the new threats and understand how to protect our own infrastructure,” says Andreas Wespi, a cybersecurity expert at IBM Research’s Zurich laboratory.

Attacks will likely come in two ways: to the sensors and to the servers that gather, store, and analyze information from the sensors. Both kinds of vulnerability must be addressed.

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