Intel’s purchase yesterday of security software maker McAfee, detailed in this News.com story, signals a shift in the tech industry’s view of how to better secure computers, networks, and software programs: Security has to be built in, rather than added on later. It’s the concept of “secure by design.”
At IBM, the secure-by-design concept extends to encompass our Smarter Planet agenda. These days, its not enough to secure the traditional computing infrastructure. You’ve got to protect all of the devices and networks that are now being used to monitor, manage, and analyze everything from smart electrical grids to health care systems. “All of the physical assets of the world are becoming digitized, instrumented, interconnected and intelligent,” says Kristin Lovejoy, head of IBM security strategy. “But the sad reality is that as people develop and design these new technologies they’re not thinking enough about the issue of security. These devices are so critical that if they’re unavailable or if they’re tampered with, it could have a significant negative impact on an individual or a large population.”
When security is an afterthought, it tends to be expensive and not that effective. Plus, organizations typically find out about a vulnerability after it has already been exploited by malicious software programs.
We believe that only by designing products to be secure can organizations gain the protection they need at a reasonable price. With that principle in mind, IBM has established what we call a secure engineering framework. It’s a set of specifications that we are beginning to use in all of our design processes, for hardware and software alike.
Now that the world’s critical infrastructure is being wired and networked, security is becoming more important than ever before. Business-as-usual in the tech industry isn’t good enough any more.
IBM briefed a dozen top tech bloggers on our Smarter Planet strategy today at headquarters in Armonk, New York. Mike Rhodin, senior vice-president, IBM Software Solutions Group, explains here how we’re leveraging decades of corporate IT experience to add intelligence to the world’s physical infrastructure.
Some of the initial blog postings from the event: From Larry Dignan of ZDNet, here and here; from Mike Vizard of ITBusinessEdge, here; from Alex Williams of ReadWrite Enterprise, here; and from Salvatore Salamone of Ziff Davis Enterprise’s SmarterTechnology blog, here.
You name it. The faculty members at Carnegie Mellon University who are connected with the Center for Sensed Critical Infrastructure Research (CenSCIR) are busy applying smarter-planet technologies and thinking to practically any system of physical infrastructure. Now, in connection with IBM, the organization’s leaders are creating a physical place to serve as sort of a clubhouse for researchers and organizations that want to tap into their brain power.
The IBM Smarter Infrastructure Lab, announced today, is going to be a 1,000-square-foot facility within one of the the university’s buildings. It will be equipped with engineering workstations, 3-D displays, a telepresence set up, massive data storage capabilities, and access to powerful clusters of number-crunching computers. “Here, people can organize and visualize their work. It will be a showcase for what we do,” says James H. Garrett, Jr., the co-director of CenSCIR and head of CMU’s civil and environmental engineering department.
This year alone, more than 1200 exabytes of digital information will be created. And with just one exabyte equal to one trillion novels, companies are faced with the challenge of getting their arms around massive amounts of data. Data that is being generated by their internal business applications, their IT systems, social networks and various other external sources such as the nearly 1 trillion internet-connected devices.
While some organizations struggle with this deluge of data, others are turning it into opportunity. Today, IBM is launching a new series of client success stories, shining a light on how businesses and governments from around the world are turning mountains of data into concrete opportunities to better serve their clients, improve citizen service and innovate in ways that have never been possible. And with more than 250,000 organizations around the world using IBM analytics, this is just the beginning.
Analyze This: DC Water
How do you monitor a water system that in part dates back to the mid 1800s? How do emergency responders know that the fire hydrant next to a burning building will work?
The answer doesn’t lie in expensive infrastructure projects or overhauling of water management systems — it lies in connecting the dots with relevant data. Predictive analytics is helping DC Water analyze enormous amount of data on weather conditions, maintenance and hundreds of other variables to uncover usage patterns and spot problems, like water main breaks, before they occur.
To learn more, visit the new IBM business analytics channel on You Tube: www.youtube.com/user/ibmbusinessanalytics
Watch VideoEditor’s Note: Following is an essay co-authored by Bob Sutor, vice president of open source and Linux for IBM, and Jean Staten Healy, director of cross-IBM Linux strategy for IBM. It describes the central place Linux plays in building a smarter planet, and builds on a presentation about the role of Linux in Smarter Systems, which the two IBM executives gave at the recent Red Hat Summit.
What do you think about when you read or hear the word “smart” when it is applied to computers? How about a supercomputer? If any machine is smart, a supercomputer is, right?. According to a study released by the University of California at Berkeley in May, 2010, 470 of the 500 fastest supercomputers in the world run Linux, the open source operating system. That’s 91%. Evidently the people who decided to use Linux for these computers were pretty smart too.
As we think about all the ways where we can work together to create a Smarter Planet, Linux has a very natural role. First, Linux runs on more kinds of hardware than any other operating system. So if we are talking about tying together disparate systems to deliver better, more accurate, and more predictive health care, Linux can power the hardware and software to maintain the information repositories, do the data mining, and perform the analytics. That is, Linux can help provide the intelligence we will need and expect in our complex and sophisticated 21st century systems.
Linux runs on the smallest devices all the way up to the fastest supercomputers, as noted above. Linux today powers smart phones, Netbooks, laptops, desktops, and servers in datacenters, but also home automation and many embedded systems. Linux will be at the heart of smart electrical grids that allow utilities to reduce waste, remotely manage and monitor use, and help reduce costs to consumers. Linux will increasingly be part of the instrumentation that provides the data we will use to tune and optimize not just our electrical grids, but also our water systems, supply chains, and factories, to name a few examples.
As the data is collected from the sensors, Linux can help ensure that it goes where it needs to go to do the most good. In order to reduce pollution, cars need to be inspected and kept off the roads until they are compliant with emission standards. Linux can power websites where citizens can pay fees and schedule inspection appointments in a low friction manner. Then once the inspections are complete, Linux systems can push the data to local and regional authorities, but also to repositories and software that measure not only compliance but perform data analysis. This will yield important information to further improve the system, and reduce pollution even more. Our systems need to be more interconnected, and Linux can help them be so.
Linux is global and supports many languages and locales. The tools needed to create a Smarter Planet must run in the heterogeneous environments that we have today. Linux is a big part of how we instrument, interconnect, and derive intelligence from the information around us. As we optimize the systems we have today and develop entirely new ones to solve problems in better ways, don’t be surprised to see Linux inside.
Dr. Robert S. Sutor: Vice President, Open Source and Linux, IBM Software Group
Jean Staten Healy: Director, Cross-IBM Linux Strategy, IBM Systems and Technology Group
Click on the image above to launch a video player of IBM CEO Sam Palmisano’s full presentation at the Smarter Cities Summit in Shanghai.
Rather than belabor the recap of the speech, I’ll let you watch and draw your own conclusions. The total video is 25 minutes.
If you missed the prior recaps see the previous few posts on other insights from today’s sessions, and be sure to watch here more tomorrow for many more. You can follow the conversations live on Twitter as well. Let us know your thoughts by adding a comment below.
How often have you been told to ’stop doing that’ because x,y and z is bad for you? Plenty, if you’re anything like me.
We get these sorts of messages everyday with the earliest examples usually from our parents and schools. It’s a common theme throughout life that usually continues after school into work. Quite honestly, people stop listening, especially when the reason for not doing something isn’t adequately conveyed.
If we take the environment, which probably contains the largest number of groups telling people to stop doing this, that or the other, people begin to push back. People don’t like being told what not to do. Even reasonable people think that being told not to drive but use public transport when it will take them longer and will cost them more is just crazy – they want the alternative to be better.
So lets flip it. Lets ’start’ something. Today in London, IBM announced that it will be the exclusive partner for a nine day summit in September 2010 called surprisingly, START. It aims to explore what business can do for sustainability and what sustainability can do for business. In many ways it is just a start. Even though it is an event, START is also a national (UK) initiative of the The Prince’s Charities Foundation will continue way past September and a street in London coming to communities across the UK.
Over nine days, IBM summit at START will bring together a brains trust of thought leaders to come up with ideas that organisations can sign up to because it makes sense for them and their business – not just the environment. All the ideas, findings and debates will be published online. Each day will focus on a different topic, such as new skills, the future of cities, energy and transport. You can see that in all cases that no single organisation or government is responsible for everything within these topics, it requires a number of bodies to come together and work together. So the summit will try to build a community of collaboration, discuss ways we can all work together to make stuff really happen, to make the alternative better than what we have now.
At the launch in London today, Steven Leonard, Chief Exec for IBM UK said, “the challenge [is] bringing all the necessary constituents together to develop and deliver more complex solutions to make the world – literally work smarter.”
Collaboration between organisations, public and private, is essential to make this initiative work. I for one am excited about the opportunities that this could bring up, such as the need to develop new skills myself and the push it will give to widen the use of social tools within business. Is it going to be easy? No. Will it all happen in 9 days? I very much doubt it, but there needs to be a point where we say, things have to change and we mark the beginning with this event.
But before the event we have a few weeks, time in which partners and invited companies will be starting to collaborate using our collaboration tools. So that the final agenda for each day will be built on the basis of the combined expertise. Essential to begin as you intend to go on.
Caroline Taylor, VP leading Project Start in IBM raised an essential point at today’s launch about the next generation: “If sustainability is about securing the future, young people are that future, and they will be vital in ensuring we define genuinely 21st century and forward thinking solutions.” Day 4 and 5 are devoted to new skills and starting young.
It’s not all work, work, work…there will also be a 12 day public festival that apart from being great fun will also give clear, simple and positive ideas on how people can start doing things that will help them lead a sustainable future. There will be plenty of big names in attendance, including two of my favourite comedians, secret gigs, mystery artists and a host of other good stuff.
Where’s this all happening? IBM summit at START will be hosted in Lancaster House, The Mall, London, September 8th – 16th. with the START garden party happening right next door in Green Park. Hopefully we will also be able to broadcast large parts of the business event over Livestream, no doubt we will have more updates here.

Prince of Wales (centre) at the launch of the "IBM Summit at Start" which will be held over 9 day in September 2010
The Start founding partners include: IBM, B&Q, Virgin Money, M&S, Asda, EDF Energy, Addison Lee, BT Group plc and Waitrose. Full list of supporting organisations on the web site.
Read more about IBM Summit at Start.
Watch Video
In less than a week, political and business leaders, experts and academics will descend on Shanghai for the next global Smarter Cities summit. As we’ve done in Berlin, and in New York City, our goal is to convene leaders representing all the systems in a city to surface the challenges and opportunities for charting the next phase of the world’s urban centers.
As the world’s largest city in one of the largest and fastest growing economies, Shanghai provides the perfect backdrop to explore the converging realities of massive urbanization and a scarcity of resources. It’s no coincidence that the summit is at the head end of the six-month long long Shanghai Expo. With the theme-appropriate “Better City, Better Life” urban sustainability will be a recurring theme throughout the Expo.
In support of the Smarter Cities summit, we’ll feature a number of city-centric posts, and during the event itself, June 2 and 3, we’ll share on the blog and on Twitter as much of the major insights stemming from the event as we can about the major themes of the conference: transportation, education, public safety, health care, water management and energy. Stay tuned, as they say.
In the meantime, spend some time exploring the interactive SmarterCity experience for a deeper IBM perspective on the city as a system of systems. Just click on the graphic below.
(for a non Flash version, go here).
Is your city looking a bit rough around the edges? Do you wonder what it will be like in 20 years time? Does it even feel like your city?

After moving to London 17 years ago it took me a while to feel like this was home and that I had a right to complain or think that things could be done better – possibly because I lived in a new borough every year. I suppose only now that one of my kids attends a school and we have been in the London Borough of Sutton for 7 years that I truly feel like I have a stake in this city. I’m really starting to think about the decisions that are being made around planning and developing of local provisions such as getting my kids into a good school, the availability healthcare (the hospital both my kids were born at has been under threat of closer) and if we have an ample local supply of power and water and are we protected against floods? Not to mention how will we all get around the cities we live in.
As more and more of us live in urban settings, these cities are going to have to get better, get smarter and serve inhabitants better just to remain as viable places to live and work. Some cities will do this better than others which will mean a shift of populations to those that get it right, away from those that don’t. Employers and especially talented individuals will move to places that serve them better. It’s not just about growth, but about cities working better. The competition between cities is more alive now than ever, and it will change faster than ever before.
I can see the problems in my own city of London, but also the opportunities. We have a huge number of talented and creative people in the UK. I hope for my kids we can improve things and set the bar high.
City of Dreams

These 6 short films highlight some of the challenges UK cities face in some of those areas that will decide whether we stay or go, including transport, energy, education and healthcare. With interviews from senior leaders in the public and private sector, alongside IBM technology and business specialists, each gives their insights into the opportunities that exist to transform the way our cities function.
More of these videos plus a 3D version of City of Dreams at ibm.com/uk/cities

I recently sat down with Wayne Balta, IBM’s VP of corporate environmental affairs and product safety, to talk about a new program to advance sustainability across the company’s huge network of almost 30,000 suppliers in 90 countries. We talked about how a company can help the environment beyond the walls of its own business:
Q: Ten years, ago, we never could have predicted the current state of global sustainability efforts. What are some trends you’re seeing today?
Balta: We’re seeing more activity in areas where business interests intersect with the environment and sustainability. More companies are realizing that what is good for the environment is good for business, especially when it makes a company more efficient and effective. A case in point: if you produce a product — anything from hula hoops to heavy machinery — if you do it in a way that is more efficient, you’ll consume less energy, save money on energy costs, and lessen your contribution to greenhouse gas emissions. We’re seeing this across all industries.
Q: One place a company can make an impact is in its supply chain. Can a company’s purchasing power be translated into better environmental policies?
Balta: Absolutely — we’ve certainly seen that at IBM. This dates back to the 1970s, when IBM was evaluating companies performing waste management and recycling. In 1998, we wrote to our suppliers to encourage them to adopt the new ISO 14001 standard for environmental management systems. Then, in 2004 we published the IBM Supplier Conduct Principles that suppliers were required to follow in order to do business with IBM. Those standards set IBM’s overall expectations for corporate responsibility, because suppliers are a key component of a company’s sustainability efforts.
Q: What is IBM asking its suppliers to do in 2010?
Balta: Starting this year, we are asking each of our suppliers to define an environmental management system suitable to their particular business operations. We’re asking them to establish voluntary environmental goals and measure performance for at least three topics applicable to virtually all businesses: energy conservation, greenhouse gas emissions, and waste management/recycling. In addition, we’re asking them to publicly disclose their results. We’re also asking that these requirements be cascaded down to any of their suppliers who perform work for them that is material to what is ultimately supplied to IBM. So this program will fan out among our suppliers’ suppliers, spreading its impact even further.

Q: I see you are not issuing a blanket mandate. What’s the reason for that?
Balta: A key aspect of this program is that we want suppliers to create a management system that works for their particular business operations. Since our suppliers are diverse, there cannot be a one-size-fits-all solution. Some are huge publically-traded companies while others may be small businesses with much fewer employees. We want them all to build long-term sustainability in a way that is integral to their routine operations, not as an add-on fix.
As we set these new requirements, let me point out that we are not going to publicly “grade” suppliers. This is a carrot, not a stick approach. Our goal is to help them improve their businesses, whether they work with IBM or someone else. We want them to succeed.
Q: Can you give me a few examples of what suppliers could do?
Balta: It varies. Chemicals used for manufacturing must be properly managed from inception through final use and disposition. Products and components can be designed for the environment, considering material selection, energy intensity, and recycling at end-of-life. Even service operations such as call centers can be energy-intensive.
Take the electronics industry, which supplies IBM with components for our servers. As an example, we want them to use environmentally preferable materials. However, that doesn’t happen overnight, and a supplier must put a system in place to phase out a particular material or manufacturing process.
For a services oriented supplier, its environmental management system might identify energy consumption as a significant issue. Upon recognizing that, the supplier might do things like install motion detectors so lights automatically shut off when rooms are not occupied, or installing energy-efficient light bulbs or energy-saving settings on computers. For a shipping company, their routes might be redesigned to save fuel.
Q: Aren’t some suppliers already doing this?
Balta: Indeed, many of IBM’s suppliers already have such systems in place and for them these requirements may not represent anything substantially different from the way they already manage their businesses. For others, however, this approach may be relatively new. Some suppliers may need help and we look forward to helping them succeed.
There is another dimension. In our era of globalization, we find ourselves working with suppliers from all over the world. In fact, the executive who oversees IBM’s supply chain, John Paterson, is based in Hong Kong. We’re finding that suppliers are at different stages of development and sophistication in terms of their understanding of sustainability and environment impact. While these requirements may seem like old news in mature economies, attention to these matter in emerging markets has not been great over the years. It’s very important for suppliers in those markets to get the help they need to put the right systems in place.
Q: Is there anything else you’d like to add?
Balta: Our world is a system of systems — we’re seeing that in IBM’s Smarter Planet initiative, where cities around the world are creating systems to make water cleaner, roads less congested, and populations healthier. That’s what we are doing here; helping suppliers build systems so that they can be sustainable and succeed.


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