Alexandra Willis in
By Alexandra Willis
For the last two weeks, the eyes of the sporting world, and non-sporting in some cases, have centered on a very unique plot of land in the South West area of London, known as Wimbledon SW19. That’s where the All England Club, Wimbledon, a private members’ tennis club, opened its gates and grass courts once again to the world’s best tennis players and the public for The Championships, the oldest of the four Grand Slam tennis tournaments.
Thirty-eight thousand, five hundred people occupy the grounds at any one time, with the daily attendance rising above that as people come and go throughout the day. But it’s easy to forget that the majority of Wimbledon fans get their Championships fix from outside of SW19, and many of them have never been fortunate enough to make it through the turnstiles.
Thus, for those who can’t be at The Championships in person, our objective continues to be to replicate the Wimbledon experience for fans through our digital channels and to make Wimbledon’s digital platforms the next best thing to being here. Continue Reading »
Keith Mercier in
By Keith Mercier
Retailers have traditionally pursued Big Data’s promise of understanding the shopping habits of customers by analyzing structured data from in-store transactions and other traditional sources. Now they have a new challenge – analyzing unstructured and often newly-sourced data from mobile devices, social networks, digital video and even sensors.
An ideal solution would combine external data from mobile devices and social networks with the information retailers already collect in-house, like purchase history and shopping channel preferences. But that’s easier said than done. The reality is that the sheer variety and forms of available information can be difficult to assemble, aggregate and analyze. Continue Reading »
By Claudio Pinhanez
Analysis quantifies social media sentiment of country’s national game.
Brazil is a country of 194 million people. And 194 million soccer coaches. But only the (real) coach Luiz Felipe Scolari’s opinion has ever been heard – until Ei! IBM Research – Brazil’s new tweet-crunching tool, tuned to everything about Brazil’s national team, now gives everyone a voice.
The team is testing Ei! (an expression to get someone’s attention, analogous to “hey!” in English) at all five of the national team’s 2013 FIFA Confederation Cup games happening in Brazil through June 30. In five-minute increments, beginning one hour before a game, the two hours during the game, and one hour afterward, Ei! grabs hundreds of thousands of tweets about the match, players, related news, and, of course, the coach. Continue Reading »
Richard Silberman in
By Richard Silberman, Writer/Researcher, IBM Communications
Out of the devastation of the 2010 earthquake in Haiti, a new, cloud-based model for delivering quality, sustainable healthcare to destitute populations is rising.
Marie Kenerson, chief collaboration and learning officer at Colleagues In Care (CIC), is leading the drive to virtually connect healthcare professionals from around the globe to collaborate, share best medical practices and develop training programs for healthcare workers in Haiti. It’s a model that not only promises to transform healthcare delivery in Haiti, but it can be replicated anywhere in the world to help populations in need and enable true transformational social change. Continue Reading »
John Lucas in
By John Lucas
Unlike commercial businesses that rely on sales to exist and succeed, non-profit cultural organizations such as zoos and museums do so by attracting patrons and philanthropic donations, recruiting new members and maintaining the goodwill of existing ones.
Yet these cultural organizations are not making the most of their data, especially when it comes to determining how to best serve and market to individual visitors, patrons and members. Membership data, sales merchandise data, financial data and visitor data piles up, building a wave of new opportunities to create personalized experiences.
In addition to this standard organizational data, there is new data generated from the exploding use of social channels, the Web and mobile devices. The strategic information that looms behind this overwhelming volume of data is often a mystery to cultural organizations. Continue Reading »
Computer scientist Marek Nowicki was inspired to join IBM Research after discovering the “cool” work being done at the lab in Zurich. After applying for the IBM Great Minds Challenge, he got his opportunity. The Smarter Planet blog caught up with Marek recently to learn a little more about him, and check on his progress.
You’re doing some interesting academic work around Java and HPC. Tell us about it.
I’m a computer science PhD student studying at Nicolaus Copernicus University in Toruń, Poland. My thesis is about building a library called Parallel Computing in Java (PCJ). It enables Java to run successful on high performance computers (HPC). My goal is to make Java ubiquitous in High Performance Computing, which is challenging from both a technical and cultural perspective. Continue Reading »
Kevin Custis in
By Kevin Custis
The rise of mobile computing and social business is transforming information technology (IT), yet neither is being led by the IT industry itself. The tools and capability to exploit this shift will come from providers like IBM. But the precipitating event is actually the decisions and actions of regular people — tens and hundreds of millions of individuals and their expectations for how they will engage with all the institutions of the world.
With 10 billion mobile devices, and multiples of that of connected sensors, forecasted by 2020, the proliferation of mobile technology is fundamentally changing the way people think, work, act and interact. For example 4 out of 5 consumers use smartphones to shop, and within five years, half of today’s smartphone users will be using mobile wallets as their preferred payments method.
Smart mobile devices have become so seamlessly integrated in our lives, consumers don’t think twice about completing any kind of transaction with a phone or tablet. Whether making a purchase, updating a social media status, banking, consulting with doctors or getting directions, they simply expect that their devices will work in real time. Continue Reading »
Werner Kruck in
By Werner Kruck
You may think of Twitter and Facebook as a way to catch up on the latest gossip, but social media often becomes a critical lifeline and communications channel after a natural disaster. In addition to using it to locate loved ones, friends and emergency resources, people affected by a natural disaster often turn to social media to contact their insurance company for information and to start the claims process. Homeowners insurance companies must prepare for the reality that today’s policyholders will use any means available to connect with them, including posting a question or comment on the company’s Facebook page or Twitter account. Continue Reading »
By Larry Bowden
When people talk about “social” adoption, the conversation usually doesn’t shift to government. But maybe it should.
Today a growing number of cities and counties are embracing social technologies to create “Smart Communities.” According to the World Foundation for Smart Communities, these are communities that make a “conscious effort to use information technology to transform life and work within a region in significant and fundamental, rather than incremental, ways. This transformation is beneficial to the community and attracts local participation and cooperation among community groups, government, business and education.”
At its core, a Smarter Community has the ability to deliver exceptional “citizen experiences” and services – something the City of Windsor, and the County of Essex, Ontario, are doing right now. Continue Reading »
By Gary Swale and Sandy Carter
Small businesses can no longer ignore the impact of going social.
In fact, more than 6.1 million South Africans are on Facebook with 100,000 new members registering each month, generating 800 million updates every day.
While large corporations all over the world are leading their countries forward with rapid innovation and expansion, small businesses are playing a vital role in grassroots economic development. Small businesses provide a platform for wider employment and economic opportunity at the local level and, like the small stores and vendors supporting the large anchor store in a mall, the local support larger corporations need to function.
South Africa’s small businesses are no different. Continue Reading »