By Michael Dixon
By 2030 the urban population on the planet is projected to reach almost 5 billion. This unprecedented growth gives rise to new challenges for city leaders seeking to grapple with long standing gnarly problems while encountering unprecedented complexity in new ones.
Emboldened by the levels of service they now take for granted from the private sector, people are demanding more from their cities. They are seeking a better quality of life through access to more and better services, at increasing levels of cost effectiveness. Continue Reading »
By Chandu Visweswariah
When the Smarter Energy Research Institute (SERI) was formed in 2012, bringing together IBM, Hydro-Québec, DTE Energy, and Alliander, it began with a simple goal: to use data analytics to build the energy utility of the future.
Two years later — armed with client data and 9 showcase applications — our three partners and 20 utility companies from around the world attending the second annual SERI conference are set to learn how utilities can make use of data to transform how they operate and serve their customers.
Think of SERI as a utilities innovation mechanism. It pairs IBM’s open analytics toolkit platform of application-specific code with energy and utility companies’ ideas, needs and expertise to develop new software applications that solve their operational problems. Continue Reading »
By Sam Seddon
The Wimbledon Fortnight is nearly here and the All England Lawn Tennis Club (AELTC) once again transforms itself from a small private tennis club in South West London into a massive, data hungry environment!
During The Championships, IBM and AELTC create a unique digital environment providing an immersive experience to tennis fans around the world. This is achieved through insights and visually innovative content delivering to fans an experience intended to be “the next best thing to being here.”
This year, to mark our 25 year partnership, we are introducing the Wimbledon Social Command Centre, powered by IBM Softlayer cloud, as well as enhanced mobile and iPad apps and a redesigned SlamTracker. Together, we plan to deliver the most engaging Championship yet. Continue Reading »
By Dr. Dave Rudolph
We all live in watersheds; areas of land so defined because the water that falls within its boundaries, circulates through it and is influenced by how the land is managed and by the demands that are placed on it. They supply our drinking, agricultural and manufacturing water needs and sustain ecological systems. As regions swell through urban sprawl and population growth, our impact on watersheds increases.
Because of this, those who are responsible for ensuring the health and welfare of watersheds desperately need research and statistical data that enable them to accurately predict and manage watersheds in sustainable ways into the future. This is what drives my work through the University of Waterloo with the Southern Ontario Water Consortium (SOWC) and IBM Canada. Continue Reading »
By Jessica Carroll
“Service to the business,” is how IT is often described. For the last 25 years or so, this is the mantle technologists have proudly worn. We have been people supporters, system feature order takers, and brilliant all-around problem solvers. But, to the business, this cloak is threadbare. If you are scratching your head as to why the business isn’t pulling your team into the conversation, or hires their own technology vendors, it’s time to take a look in the mirror and be honest with the ensemble staring back at you.
Corporate IT must become the business enabler and that means a shift in perspective and approach. Thinking strategically and focusing on organizational priorities is step one. Step two is embracing today’s evolving technology landscape (think of cloud, mobile, social, and big data). Step three is fostering the above in collaboration with the business. IT leaders must get the IT team to think fresh and work with the business to take advantage of these change agents. Continue Reading »
By Shaishav Dharia
Cities around the world are facing unprecedented growth. By 2050, 70% of the world population will be living in cities. The scenario in emerging countries like India is no different. In the next 20 years, 30 Indians will leave rural India for urban cities, every minute. At this growth rate, India will need 500 new cities in the next two decades. Increasing urban population is lending a tremendous strain on the city infrastructure like transportation, healthcare, public safety, water and other citizen services. If there was ever a time to start planning and developing sustainable cities, that time is now. Continue Reading »
By Dick Moberg
Fifteen years ago I started a company with the mission of making an impact on how brain injury patient care is managed. Given the complexity of the brain, it has been a time-intensive process, but with the advancement of technology, we are now making significant progress on that goal.
In the past 30 years there have been numerous multi-center trials evaluating new drugs and devices that hoped to improve the outcomes of Traumatic Brain Injury (TBI), however, most have been met with limited success. We now know that the outcome of TBI is dependent on a wide range of factors (prior injury, time to treatment, genetics, metabolic pathways, etc.) that are very specific to the victim. It makes it very difficult to test a treatment or drug in a population where you want to control all the variables except the one you are testing. Thus, the heterogeneity of the study population has led to many of these failures. Continue Reading »
By Anne Altman
Federal CIOs and government leaders face the all too familiar IT “trifecta”: ongoing budget constraints, desire to integrate new technologies, and recognition of security risks.
In President Obama’s Budget Proposal for FY 2015, the administration emphasizes a leaner, more efficient and better-educated federal workforce against the backdrop of declining IT budgets. Cuts in staffing, a growing mobile workforce and fewer technology dollars require a new approach to business – one that drives innovation and better outcomes.
At the same time, the technology industry is undergoing a reordering that is driven by the convergence of technologies like cloud, mobility and analytics. At no time in our history of IT has there been such a confluence of technologies, creating new ways to engage that change the profile of the industry and in turn, provide opportunities to improve government. Continue Reading »
As cognitive computing advances, it’s becoming obvious that these new capabilities will ultimately touch nearly every aspect of life–augmenting human intelligence and spreading expertise. Watson’s newest focus is on the customer experience.
We have all faced frustrations when we’re trying to find just the right product or service, comparison shop or get something fixed or updated. We want personalized attention and quick and easy answers to our questions. A newly announced alliance of IBM and Genesys, a leading provider of customer experience and contact center solutions, aims to help companies serve their customers better. Here’s a scenario explaining how the services will work:
As summer 2014 kicks in, so too does a season of great events at the Point Defiance Zoo & Aquarium. The operation, which covers 29-acres in Tacoma, Wash., attracts about 700,000 visitors each year, each of whom comes to observe a wide range of animals and exhibits ranging from the Asian Forest Sanctuary to the Arctic Tundra.
In the past, the zoo used intuition for staffing and running its 24/7/365 operations. Then the zoo teamed up with the National Oceanic and Atmospheric Administration to combine real-time weather data from NOAA with ticket sales, mobile check-ins, and past attendance data. With the help of IBM, the zoo added Cognos 10 to connect the data in their point-of-sale and admissions control systems. Continue Reading »